Time Management

In a fast-paced world, managing personal productivity is crucial. This course introduces beginners to the world of virtual assistants and chatbots and how they can be harnessed to enhance personal productivity. Learn how to use these AI-driven tools effectively to streamline tasks, manage time, and boost overall efficiency. [...]

In the fast-paced and dynamic world of hospitality management, mastering the financial aspects of hotel operations is essential for success. "Hospitality Management: Foundations of Hotel Financials" is a comprehensive course designed to provide you with the knowledge and skills necessary to excel in hotel financial management. Whether you're an [...]

The Retail Customer Service course examines the day-to-day tasks that will be tackled in a retail customer service setting, including advanced skills such as returns and exchanges. You will apply guidelines for transactions such as sales, returns, exchanges, and data entry for customer information in real simulations. You will [...]

The Introduction to Customer Service course presents an in-depth look at communication, time management and de-escalation needed for a career in customer service. This course presents frameworks for communication, time management and problem-solving that allow you to improve your skills immediately and to evaluate customer service interactions. In addition, [...]

The Call Center Customer Service course requires a practical skill set of data entry and organization of information/resources. In addition, communicating with only the voice uses a wide range of communication skills. This course will provide you with practical experience in data entry and customer privacy, and the opportunity [...]

This course presents the different customer interactions that happen in a retail setting and allows you to experience real interactions through simulations and scenarios. Interactions examined include in-person, on the phone, or through social media. In addition, you will take your knowledge into the community to observe and evaluate [...]

Stress is a universal experience. Now more than ever, people are suffering from burnout. They're getting overwhelmed by the stress of life, and wondering where their time went. Managing stress is a skill rarely taught in schools, yet it is one of the most vital skills one can have. [...]

The Musician's Professional Toolbox is more than just a collection of career-building skills: professional musicians need strategies in place that maximize the impact of those skills. Designed for musicians at any point in their career, this course will provide learners with foundational skills necessary for managing your professional music [...]

La consciencia cobra vital importancia en la creación de estados de bienestar, armonía y paz, permitiendo disminuir los niveles de estrés, ansiedad y depresión que causa pensar en el pasado, presente o futuro. Así, este curso te brinda herramientas del mindfulness para que puedas centrar tu atención y energía [...]