Time Management

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Delivering Quality Work with Agility (Coursera)

Dec 18th 2023
Delivering Quality Work with Agility (Coursera)
Course Auditing
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Effort
Languages
When you hand in work in a professional workspace, employers expect it to be good quality work and done in a timely manner. By taking this short course you will learn about consistency and how to deliver quality work and experiences to clients. In order to deliver good quality [...]

Bases para el éxito en el desarrollo de ventas (Coursera)

Dec 18th 2023
Bases para el éxito en el desarrollo de ventas (Coursera)
Course Auditing
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Effort
Languages
Este es el curso 1 de la certificación profesional para representantes de desarrollo de ventas de Salesforce. Para poder realizar correctamente los cursos posteriores, asegúrate de haber completado este. Aquí podrás conocer las funciones clave de un representante de desarrollo de ventas (SDR, por sus siglas en inglés) [...]

Writing and Editing: Word Choice and Word Order (Coursera)

This course will teach you how to use your written words to become more persuasive. You’ll learn creative ways to use syntax, effective techniques for telling stories, and a clever method for arranging a complex series of information. You’ll also get a chance to both professionalize your use of [...]

Writing and Editing: Structure and Organization (Coursera)

This second course in the Good with Words: Writing and Editing series will help you become an effective architect of information, both with your sentences and with your paragraphs. You’ll learn that the traditional advice to “Show, don’t tell” is incomplete and that skilled writers actually switch back and [...]

Orden y manejo del tiempo (Coursera)

En este curso realizarás varios ejercicios para diagnosticar y desarrollar destrezas para el manejo efectivo de tu tiempo al clasificar prioridades y necesidades de la empresa.

Retail Customer Service (Coursera)

Dec 11th 2023
Retail Customer Service (Coursera)
Course Auditing
Categories
Effort
Languages
The Retail Customer Service course examines the day-to-day tasks that will be tackled in a retail customer service setting, including advanced skills such as returns and exchanges. You will apply guidelines for transactions such as sales, returns, exchanges, and data entry for customer information in real simulations. You will [...]
Dec 11th 2023
Course Auditing
44.00 EUR/month

Introduction to Customer Service (Coursera)

Dec 11th 2023
Introduction to Customer Service (Coursera)
Course Auditing
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Effort
Languages
The Introduction to Customer Service course presents an in-depth look at communication, time management and de-escalation needed for a career in customer service. This course presents frameworks for communication, time management and problem-solving that allow you to improve your skills immediately and to evaluate customer service interactions. In addition, [...]
Dec 11th 2023
Course Auditing
44.00 EUR/month

Call Center Customer Service (Coursera)

Dec 11th 2023
Call Center Customer Service (Coursera)
Course Auditing
Categories
Effort
Languages
The Call Center Customer Service course requires a practical skill set of data entry and organization of information/resources. In addition, communicating with only the voice uses a wide range of communication skills. This course will provide you with practical experience in data entry and customer privacy, and the opportunity [...]
Dec 11th 2023
Course Auditing
44.00 EUR/month

Interacting with Customers (Coursera)

Dec 11th 2023
Interacting with Customers (Coursera)
Course Auditing
Categories
Effort
Languages
This course presents the different customer interactions that happen in a retail setting and allows you to experience real interactions through simulations and scenarios. Interactions examined include in-person, on the phone, or through social media. In addition, you will take your knowledge into the community to observe and evaluate [...]
Dec 11th 2023
Course Auditing
44.00 EUR/month

Managing Stress and Time (Coursera)

Stress is a universal experience. Now more than ever, people are suffering from burnout. They're getting overwhelmed by the stress of life, and wondering where their time went. Managing stress is a skill rarely taught in schools, yet it is one of the most vital skills one can have. [...]