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Marketing analytics: Know your customers (Coursera) Coursera
Macquarie University

Marketing analytics: Know your customers (Coursera)

Marketing & Communication Business

Are you looking to put your customers at the heart of your organization's strategy? This Marketing Analytics course will teach you essential skills in measuring what matters most to maximize customer value. With video lectures, quizzes, industry interviews, and assessments, this structured learning experience is designed to equip you with the knowledge needed to make informed marketing decisions.

Sep 21st 2026
5-12 Weeks
Marketing Digital Marketing Marketing Analytics
Details
Customer Centric Innovation (Coursera) Coursera
University of Illinois at Urbana-Champaign

Customer Centric Innovation (Coursera)

Business

In this course, you'll learn the key principles of Customer Centric Innovation. By focusing on understanding customer needs and desires, you'll gain the skills needed to develop successful innovations that lead to delighted customers. This comprehensive program will guide you through capturing and utilizing valuable customer information effectively.

Sep 21st 2026
4 Weeks
Innovation Customer Centricity Innovation Strategy
Details
Samsung Customer Care Essentials (Coursera) Coursera
Samsung

Samsung Customer Care Essentials (Coursera)

CS: Information & Technology

Embark on a journey into the world of Samsung customer care with our essential training course. Designed for aspiring technicians and customer service representatives, this program offers a foundational understanding of Samsung's mobile repair techniques and best practices in customer support. With access to over 10,000 certified professionals and a nationwide network of Authorized Service Centers, you'll be part of an elite group dedicated to delivering top-notch care to millions of Samsung users.

Sep 14th 2026
3 Weeks
Problem Solving Customer Active Listening
Details
Google Cloud Customer Care Fundamentals (Coursera) Coursera
Google Cloud

Google Cloud Customer Care Fundamentals (Coursera)

CS: Information & Technology

Unlock the full potential of Google Cloud by mastering its customer care fundamentals. This course will guide you through understanding and utilizing Google Cloud Support Services effectively. From creating and managing support cases to communicating with engineers and escalating issues, this course covers all essential aspects of Google Cloud Customer Care.

Sep 14th 2026
4 Weeks
Customer Service Customer Google Cloud
Details
Foundations of marketing analytics (Coursera) Coursera
ESSEC Business School

Foundations of marketing analytics (Coursera)

Marketing & Communication Business

Dive into the world of data-driven marketing with 'Foundations of Marketing Analytics'. This course is tailored for students, analysts, and data scientists eager to harness statistical knowledge in real-world business scenarios, particularly within the realm of marketing. Whether you're an experienced statistician or a curious analyst looking to transition into a business role, this course offers a comprehensive exploration of applying analytical skills to enhance marketing strategies.

Sep 7th 2026
5-12 Weeks
Databases Big Data Data Analysis
Details
Marketing: Customer Needs and Wants (Coursera) Coursera
IESE Business School

Marketing: Customer Needs and Wants (Coursera)

Management & Leadership Marketing & Communication

Dive into the world of consumer behavior and unlock the key to successful marketing with 'Marketing: Customer Needs and Wants'. This course will equip you with essential insights into identifying and classifying customers, helping you craft targeted strategies that resonate with your audience's needs and wants. Perfect for marketers looking to refine their approach.

Sep 7th 2026
4 Weeks
Management Marketing Business Strategy
Details
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