Salesforce

Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, internet of things, artificial intelligence, voice and blockchain—to create a 360-degree view of their customers.

Trailhead is Salesforce’s free online learning platform that empowers anyone to skill up for the future. Trailhead reduces barriers to entry for all - regardless of gender, ethnicity, education level or socioeconomic background - to join the workforce of the future with access to over 800 badges covering business, tech, Salesforce and soft skills. More than 2 million learners today are skilling up and earning resume-worthy credentials on Trailhead, all while discovering new career opportunities and connecting with the vibrant Trailblazer Community. To learn more visit Trailhead.salesforce.com

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Manual de estrategias de ventas por conversación para SDR (Coursera)

May 19th 2025
Manual de estrategias de ventas por conversación para SDR (Coursera)
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Este es el curso 3 de la certificación profesional para representantes de desarrollo de ventas de Salesforce. Para completar con éxito el curso, asegúrate de haber realizado el curso 1, Bases para el éxito en el desarrollo de ventas, y el curso 2, Fundamentos para entrevistar con confianza. Este [...]

Guía práctica para gestionar las relaciones profesionales (Coursera)

May 19th 2025
Guía práctica para gestionar las relaciones profesionales (Coursera)
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En este curso, desarrollarás habilidades útiles que a menudo se pasan por alto, pero que en realidad pueden determinar el éxito en tu función. Como profesionales de la industria de la tecnología, a veces, nos capacitamos para hacer el trabajo técnico, pero no para dar y recibir comentarios, comunicarnos [...]

Bases para el éxito en el desarrollo de ventas (Coursera)

May 19th 2025
Bases para el éxito en el desarrollo de ventas (Coursera)
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Este es el curso 1 de la certificación profesional para representantes de desarrollo de ventas de Salesforce. Para poder realizar correctamente los cursos posteriores, asegúrate de haber completado este. Aquí podrás conocer las funciones clave de un representante de desarrollo de ventas (SDR, por sus siglas en inglés) [...]

Impulsa la productividad mediante la pila de tecnología (Coursera)

May 19th 2025
Impulsa la productividad mediante la pila de tecnología (Coursera)
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En este curso, podrás aprender a mejorar la productividad mediante la implementación de herramientas tecnológicas que agilizan el flujo de trabajo de los SDR. Conocerás los mejores programas de software de ventas que te ayudarán a lograr resultados óptimos en todo momento. Al finalizar el curso, obtendrás la confianza [...]

Fundamentos para entrevistar con confianza (Coursera)

May 19th 2025
Fundamentos para entrevistar con confianza (Coursera)
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Este es el curso 2 de la certificación profesional para representantes de desarrollo de ventas de Salesforce. Para completar con éxito el curso, asegúrate de haber realizado el curso 1: Bases para el éxito en el desarrollo de ventas. El objetivo de este curso es prepararte para construir tu [...]

Opportunity Management in Salesforce (Coursera)

May 19th 2025
Opportunity Management in Salesforce (Coursera)
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The third course in the Salesforce Sales Operations Professional Certificate, Opportunity Management in Salesforce, is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, and how to use tools in Salesforce to manage opportunities and close [...]
May 19th 2025
Course Auditing
33.00 EUR/month

Sales and CRM Overview (Coursera)

May 19th 2025
Sales and CRM Overview (Coursera)
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This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This course is designed for beginners. No previous experience in Salesforce, sales, or CRM [...]
May 19th 2025
Course Auditing
32.00 EUR/month

Lead Management in Salesforce (Coursera)

May 19th 2025
Lead Management in Salesforce (Coursera)
Course Auditing
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The second course in the Salesforce Sales Operations Professional Certificate, Lead Management in Salesforce, is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, and how to use tools in Salesforce to manage leads in a [...]
May 19th 2025
Course Auditing
32.00 EUR/month

Reports, Dashboards, and Customer Success in Salesforce (Coursera)

May 12th 2025
Reports, Dashboards, and Customer Success in Salesforce (Coursera)
Course Auditing
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The fourth course in the Salesforce Sales Operations Professional Certificate — Reports, Dashboards, and Customer Success in Salesforce — is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, how to use tools in Salesforce to [...]
May 12th 2025
Course Auditing
32.00 EUR/month

Practical Guide to Navigating Professional Relationships (Coursera)

May 12th 2025
Practical Guide to Navigating Professional Relationships (Coursera)
Course Auditing
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In this course, you’ll develop ‘power’ skills that are often overlooked but can actually determine success in your role. As tech industry professionals, we often get trained on how to do the technical work but not on how to give and receive feedback, communicate effectively, present ourselves professionally, and [...]