Salesforce

Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, internet of things, artificial intelligence, voice and blockchain—to create a 360-degree view of their customers.

Trailhead is Salesforce’s free online learning platform that empowers anyone to skill up for the future. Trailhead reduces barriers to entry for all - regardless of gender, ethnicity, education level or socioeconomic background - to join the workforce of the future with access to over 800 badges covering business, tech, Salesforce and soft skills. More than 2 million learners today are skilling up and earning resume-worthy credentials on Trailhead, all while discovering new career opportunities and connecting with the vibrant Trailblazer Community. To learn more visit Trailhead.salesforce.com

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Reports, Dashboards, and Customer Success in Salesforce (Coursera)

Nov 1st 2021
Reports, Dashboards, and Customer Success in Salesforce (Coursera)
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The fourth course in the Salesforce Sales Operations Professional Certificate — Reports, Dashboards, and Customer Success in Salesforce — is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, how to use tools in Salesforce to [...]
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Nov 1st 2021
Course Auditing
32.00 EUR/month

Practical Guide to Navigating Professional Relationships (Coursera)

Nov 1st 2021
Practical Guide to Navigating Professional Relationships (Coursera)
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In this course, you’ll develop ‘power’ skills that are often overlooked but can actually determine success in your role. As tech industry professionals, we often get trained on how to do the technical work but not on how to give and receive feedback, communicate effectively, present ourselves professionally, and [...]
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Boosting Productivity through the Tech Stack (Coursera)

Nov 1st 2021
Boosting Productivity through the Tech Stack (Coursera)
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Course 4 in the Sales Development Representative (SDR) Professional Certificate will give you the necessary skills to launch a career in the non-technical side of the tech industry. By the end of the course, you will be able to: examine and navigate the tech stack and stay up-to-date on [...]
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Nov 1st 2021
Course Auditing
41.00 EUR/month

Conversational Selling Playbook for SDRs (Coursera)

This is Course 3 in the Salesforce Sales Development Representative Professional Certificate. In order to successfully complete the course, please ensure you have taken Course 1: Groundwork for Success in Sales Development and Course 2: Foundations for Interviewing with Confidence. This course will dive into the 8 principles of [...]
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Groundwork for Success in Sales Development (Coursera)

This is Course 1 in the Salesforce Sales Development Representative Professional Certificate. In order to successfully complete later courses, please ensure you have completed this course before moving on. This course is here to introduce you to the key role of a Sales Development Representative at a tech company. [...]
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Foundations for Interviewing with Confidence (Coursera)

This is Course 2 in the Salesforce Sales Development Representative Professional Certificate. In order to successfully complete the course, please ensure you have taken Course 1: Groundwork for Success in Sales Development. The goal of this course is to prepare you to build your professional tech sales portfolio, and [...]
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Manual de estrategias de ventas por conversación para SDR (Coursera)

Oct 25th 2021
Manual de estrategias de ventas por conversación para SDR (Coursera)
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Este es el curso 3 de la certificación profesional para representantes de desarrollo de ventas de Salesforce. Para completar con éxito el curso, asegúrate de haber realizado el curso 1, Bases para el éxito en el desarrollo de ventas, y el curso 2, Fundamentos para entrevistar con confianza. Este [...]
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Guía práctica para gestionar las relaciones profesionales (Coursera)

Oct 25th 2021
Guía práctica para gestionar las relaciones profesionales (Coursera)
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En este curso, desarrollarás habilidades útiles que a menudo se pasan por alto, pero que en realidad pueden determinar el éxito en tu función. Como profesionales de la industria de la tecnología, a veces, nos capacitamos para hacer el trabajo técnico, pero no para dar y recibir comentarios, comunicarnos [...]
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Bases para el éxito en el desarrollo de ventas (Coursera)

Oct 25th 2021
Bases para el éxito en el desarrollo de ventas (Coursera)
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Este es el curso 1 de la certificación profesional para representantes de desarrollo de ventas de Salesforce. Para poder realizar correctamente los cursos posteriores, asegúrate de haber completado este. Aquí podrás conocer las funciones clave de un representante de desarrollo de ventas (SDR, por sus siglas en inglés) [...]
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Impulsa la productividad mediante la pila de tecnología (Coursera)

Oct 25th 2021
Impulsa la productividad mediante la pila de tecnología (Coursera)
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En este curso, podrás aprender a mejorar la productividad mediante la implementación de herramientas tecnológicas que agilizan el flujo de trabajo de los SDR. Conocerás los mejores programas de software de ventas que te ayudarán a lograr resultados óptimos en todo momento. Al finalizar el curso, obtendrás la confianza [...]
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