Customer Relationship Management

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Planificación y gestión estratégica para Pymes (Coursera)

Este curso fue diseñado para apoyar a empresarios de distintas regiones y países, a que logren desarrollar e implementar estrategias adecuadas que les permitan alcanzar sus objetivos y cumplir su misión. El curso permite profundizar sobre el proceso de formulación de una estrategia, entregando conceptos y algunas herramientas para [...]
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Introducción a CRM con HubSpot (Coursera)

Para el fin de este proyecto, desarrollará y usará su propio CRM en HubSpot y aprenderá como usar el CRM para hacer crecer su empresa. HubSpot es un CRM basado en la nube que puede mejorar todos los aspectos de su empresa. El CRM HubSpot es un recurso para [...]
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Reports, Dashboards, and Customer Success in Salesforce (Coursera)

Oct 4th 2021
Reports, Dashboards, and Customer Success in Salesforce (Coursera)
Course Auditing
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The fourth course in the Salesforce Sales Operations Professional Certificate — Reports, Dashboards, and Customer Success in Salesforce — is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, how to use tools in Salesforce to [...]
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Oct 4th 2021
Course Auditing
32.00 EUR/month

Impulsa la productividad mediante la pila de tecnología (Coursera)

Sep 27th 2021
Impulsa la productividad mediante la pila de tecnología (Coursera)
Course Auditing
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En este curso, podrás aprender a mejorar la productividad mediante la implementación de herramientas tecnológicas que agilizan el flujo de trabajo de los SDR. Conocerás los mejores programas de software de ventas que te ayudarán a lograr resultados óptimos en todo momento. Al finalizar el curso, obtendrás la confianza [...]
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Opportunity Management in Salesforce (Coursera)

Sep 27th 2021
Opportunity Management in Salesforce (Coursera)
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The third course in the Salesforce Sales Operations Professional Certificate, Opportunity Management in Salesforce, is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, and how to use tools in Salesforce to manage opportunities and close [...]
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Sep 27th 2021
Course Auditing
33.00 EUR/month

Sales and CRM Overview (Coursera)

Sep 27th 2021
Sales and CRM Overview (Coursera)
Course Auditing
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This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This course is designed for beginners. No previous experience in Salesforce, sales, or CRM [...]
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Sep 27th 2021
Course Auditing
32.00 EUR/month

Lead Management in Salesforce (Coursera)

Sep 27th 2021
Lead Management in Salesforce (Coursera)
Course Auditing
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The second course in the Salesforce Sales Operations Professional Certificate, Lead Management in Salesforce, is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, and how to use tools in Salesforce to manage leads in a [...]
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Sep 27th 2021
Course Auditing
32.00 EUR/month

Arts and Heritage Management (Coursera)

Today cultural institutions are facing important dilemmas in many aspects of their management. Over the past decades, a new figure has emerged that of the art manager. Imagine you went to work every day to connect artists with audiences, vision with reality, and money with a mission. That is [...]
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Marketing Analytics (edX)

Feb 1st 2021
Marketing Analytics (edX)
Course Auditing
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Develop quantitative models that leverage business data to forecast sales and support important marketing decisions. Marketers want to understand and forecast how customers purchase products and services and how they respond to marketing initiatives. Learn how analytics help businesses drive marketing to maximize its effectiveness and optimize return on [...]
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Customer Relationship Management (edX)

Learn to develop customer relationships through a deepened understanding of the concepts and best practices of CRM. Customer Relationship Management, also known as CRM, helps businesses successfully implement strategies, practices and technolgies aimed at winning and retaining customers profitably. The objective of this business and management course is to [...]
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Average: 5 ( 3 votes )