Customer Relationship Management

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Satisfaction Guaranteed: Develop Customer Loyalty Online (Coursera)

Nov 28th 2022
Satisfaction Guaranteed: Develop Customer Loyalty Online (Coursera)
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You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh and final course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end [...]

Sales Reporting with HubSpot (Coursera)

Nov 28th 2022
Sales Reporting with HubSpot (Coursera)
Course Auditing
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In this course, you will use your business data and identify key metrics in order to report on sales with HubSpot’s dashboards. First, you will learn how to operate a data-driven business and how to audit, clean, and organize your data within HubSpot’s CRM. You will then learn to [...]
Nov 28th 2022
Course Auditing
44.00 EUR/month

Planificación y gestión estratégica para Pymes (Coursera)

Este curso fue diseñado para apoyar a empresarios de distintas regiones y países, a que logren desarrollar e implementar estrategias adecuadas que les permitan alcanzar sus objetivos y cumplir su misión. El curso permite profundizar sobre el proceso de formulación de una estrategia, entregando conceptos y algunas herramientas para [...]

Introducción a CRM con HubSpot (Coursera)

Para el fin de este proyecto, desarrollará y usará su propio CRM en HubSpot y aprenderá como usar el CRM para hacer crecer su empresa. HubSpot es un CRM basado en la nube que puede mejorar todos los aspectos de su empresa. El CRM HubSpot es un recurso para [...]

Reports, Dashboards, and Customer Success in Salesforce (Coursera)

Nov 28th 2022
Reports, Dashboards, and Customer Success in Salesforce (Coursera)
Course Auditing
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The fourth course in the Salesforce Sales Operations Professional Certificate — Reports, Dashboards, and Customer Success in Salesforce — is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, how to use tools in Salesforce to [...]
Nov 28th 2022
Course Auditing
32.00 EUR/month

Sales Enablement (Coursera)

Nov 21st 2022
Sales Enablement (Coursera)
Course Auditing
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This course lays out the skills and knowledge necessary to develop a marketing-driven sales enablement strategy, for beginners or those looking to hone their skills. You’ll learn the basics of sales enablement, and how to align your marketing and sales team under the same strategy and goals. You’ll [...]
Nov 21st 2022
Course Auditing
44.00 EUR/month

Impulsa la productividad mediante la pila de tecnología (Coursera)

Nov 21st 2022
Impulsa la productividad mediante la pila de tecnología (Coursera)
Course Auditing
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En este curso, podrás aprender a mejorar la productividad mediante la implementación de herramientas tecnológicas que agilizan el flujo de trabajo de los SDR. Conocerás los mejores programas de software de ventas que te ayudarán a lograr resultados óptimos en todo momento. Al finalizar el curso, obtendrás la confianza [...]

Opportunity Management in Salesforce (Coursera)

Nov 21st 2022
Opportunity Management in Salesforce (Coursera)
Course Auditing
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The third course in the Salesforce Sales Operations Professional Certificate, Opportunity Management in Salesforce, is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, and how to use tools in Salesforce to manage opportunities and close [...]
Nov 21st 2022
Course Auditing
33.00 EUR/month

Sales and CRM Overview (Coursera)

Nov 21st 2022
Sales and CRM Overview (Coursera)
Course Auditing
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This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This course is designed for beginners. No previous experience in Salesforce, sales, or CRM [...]
Nov 21st 2022
Course Auditing
32.00 EUR/month

Lead Management in Salesforce (Coursera)

Nov 21st 2022
Lead Management in Salesforce (Coursera)
Course Auditing
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Effort
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The second course in the Salesforce Sales Operations Professional Certificate, Lead Management in Salesforce, is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, and how to use tools in Salesforce to manage leads in a [...]
Nov 21st 2022
Course Auditing
32.00 EUR/month