Customer Relationship Management

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Arts and Heritage Management (Coursera) Coursera
Università Bocconi

Arts and Heritage Management (Coursera)

Management & Leadership Marketing & Communication

Dive into the world of arts management with our comprehensive Arts and Heritage Management course. Designed for professionals looking to lead art and cultural institutions, this course equips you with the skills needed to bridge the gap between creative expression and audience engagement. Learn how to navigate the complexities of managing vision, finances, and community impact in the arts sector.

Aug 10th 2026
5-12 Weeks
Management Marketing Branding
Details
Customer Relationship Management (Coursera) Coursera
Starweaver

Customer Relationship Management (Coursera)

Business

Discover the art and science of building lasting relationships with your customers through our Customer Relationship Management course. This self-paced program covers essential CRM concepts, including data-driven strategies, effective customer segmentation, and implementing successful loyalty programs. With real-world case studies and practical exercises, you'll gain the skills to enhance customer engagement and drive business growth.

Aug 10th 2026
1 Week
Business Problem Solving Market Segmentation
Details
Planificación y gestión estratégica para Pymes (Coursera) Coursera
Pontificia Universidad Católica de Chile

Planificación y gestión estratégica para Pymes (Coursera)

Management & Leadership Business

Este curso en línea está dedicado a ayudar a los emprendedores y líderes de pequeñas y medianas empresas (Pymes) a crear y ejecutar estrategias poderosas. Aprende a definir claramente tus objetivos, desarrollar una visión a largo plazo y aplicar herramientas prácticas para el éxito empresarial.

Aug 3rd 2026
5-12 Weeks
Strategic Management Business Planning Strategic Planning
Details
Lead Management in Salesforce (Coursera) Coursera
Salesforce,Pathstream

Lead Management in Salesforce (Coursera)

Business

Dive into the world of Lead Management in Salesforce with our expert-led course designed to equip you with foundational skills crucial for entry-level sales roles. This course is part of the Salesforce Sales Operations Professional Certificate program, focusing on real-world applications of Salesforce tools to manage leads efficiently and enhance your organization's sales operations.

Jul 27th 2026
4 Weeks
CRM Customer Relationship Management Coursera Plus
Details
Sales and CRM Overview (Coursera) Coursera
Salesforce,Pathstream

Sales and CRM Overview (Coursera)

Business

Embark on a journey into the world of sales and customer relationship management (CRM) with our beginner-friendly 'Sales and CRM Overview' course. Designed for those new to Salesforce and CRM systems, this course lays down the foundational skills needed for entry-level sales roles, specifically focusing on becoming a proficient sales operations specialist.

Jul 27th 2026
4 Weeks
Sales CRM Customer Relationship Management
Details
Impulsa la productividad mediante la pila de tecnología (Coursera) Coursera
Salesforce,SV Academy

Impulsa la productividad mediante la pila de tecnología (Coursera)

Business

Este curso te enseñará cómo utilizar la pila de tecnología para elevar tu productividad como Sales Development Representative (SDR). Descubrirás herramientas esenciales que simplifican el proceso de ventas y te permiten interactuar eficazmente con clientes potenciales. Aprenderás a implementar estrategias de difusión efectivas utilizando software especializado.

Jul 27th 2026
5-12 Weeks
Productivity CRM Customer Relationship Management
Details
Sales Enablement (Coursera) Coursera
HubSpot Academy

Sales Enablement (Coursera)

Business

Embark on a journey to master Sales Enablement with our beginner-friendly course. Align your marketing and sales strategies, learn to connect with buyers effectively, and leverage content and automation tools for enhanced sales performance. This course is designed to equip you with the skills needed to drive customer success beyond the sale.

Jul 27th 2026
5-12 Weeks
Marketing Sales CRM
Details
Sales Reporting with HubSpot (Coursera) Coursera
HubSpot Academy

Sales Reporting with HubSpot (Coursera)

Business

Transform your approach to sales reporting with this comprehensive Coursera course on Sales Reporting with HubSpot. Dive into data-driven decision making and learn how to effectively use HubSpot’s CRM to organize, clean, and analyze your business data. This course will equip you with the skills needed to identify key metrics for sales success and customer service within the stages of the Inbound Methodology.

Jul 27th 2026
4 Weeks
Data Management Sales Data Visualization
Details
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