Salesforce Sales Operations Professional Certificate

The Salesforce economy will create more than $1 trillion in new revenue and 4.2 million jobs between 2019 and 2024. Developed in partnership with Trailhead — Salesforce's official learning platform — this certificate aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This certificate is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful. Through four courses, you will learn the fundamentals of CRM, how to manage leads in Salesforce, how to manage opportunities in Salesforce, how to use Salesforce to ensure customer success, and how to effectively leverage Salesforce data through reports and dashboards.
WHAT YOU WILL LEARN
- Build reports, charts and dashboards in Salesforce to communicate relevant information about sales performance to stakeholders and executives.
- Use Salesforce Sales Cloud Lightning to manage accounts, opportunities, products, quotes, and contracts.
- Explain how CRM works in the context of sales, marketing, and customer service in modern businesses.
- Articulate use cases for how Salesforce can provide value to sales teams.

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Opportunity Management in Salesforce (Coursera)

Sep 27th 2021
Opportunity Management in Salesforce (Coursera)
Course Auditing
Categories
Effort
Languages
The third course in the Salesforce Sales Operations Professional Certificate, Opportunity Management in Salesforce, is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, and how to use tools in Salesforce to manage opportunities and close [...]
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No votes yet
Sep 27th 2021
Course Auditing
33.00 EUR/month

Sales and CRM Overview (Coursera)

Sep 27th 2021
Sales and CRM Overview (Coursera)
Course Auditing
Categories
Effort
Languages
This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This course is designed for beginners. No previous experience in Salesforce, sales, or CRM [...]
0
No votes yet
Sep 27th 2021
Course Auditing
33.00 EUR/month

Lead Management in Salesforce (Coursera)

Sep 27th 2021
Lead Management in Salesforce (Coursera)
Course Auditing
Categories
Effort
Languages
The second course in the Salesforce Sales Operations Professional Certificate, Lead Management in Salesforce, is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, and how to use tools in Salesforce to manage leads in a [...]
0
No votes yet
Sep 27th 2021
Course Auditing
32.00 EUR/month

Reports, Dashboards, and Customer Success in Salesforce (Coursera)

Sep 20th 2021
Reports, Dashboards, and Customer Success in Salesforce (Coursera)
Course Auditing
Categories
Effort
Languages
The fourth course in the Salesforce Sales Operations Professional Certificate — Reports, Dashboards, and Customer Success in Salesforce — is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, how to use tools in Salesforce to [...]
0
No votes yet
Sep 20th 2021
Course Auditing
32.00 EUR/month