Free Online CRM Courses & MOOCs

Coursera

Università Bocconi

Arts and Heritage Management (Coursera)

Management & Leadership Marketing & Communication

Dive into the world of arts management with our comprehensive Arts and Heritage Management course. Designed for professionals looking to lead art and cultural institutions, this course equips you with the skills needed to bridge the gap between creative expression and audience engagement. Learn how to navigate the complexities of managing vision, finances, and community impact in the arts sector.

Sep 7th 2026

5-12 Weeks

Management Marketing Branding

Coursera

Salesforce,SV Academy

Impulsa la productividad mediante la pila de tecnología (Coursera)

Business

Este curso te enseñará cómo utilizar la pila de tecnología para elevar tu productividad como Sales Development Representative (SDR). Descubrirás herramientas esenciales que simplifican el proceso de ventas y te permiten interactuar eficazmente con clientes potenciales. Aprenderás a implementar estrategias de difusión efectivas utilizando software especializado.

Sep 7th 2026

5-12 Weeks

Productivity CRM Customer Relationship Management

Coursera

HubSpot Academy

Sales Enablement (Coursera)

Business

Embark on a journey to master Sales Enablement with our beginner-friendly course. Align your marketing and sales strategies, learn to connect with buyers effectively, and leverage content and automation tools for enhanced sales performance. This course is designed to equip you with the skills needed to drive customer success beyond the sale.

Sep 7th 2026

5-12 Weeks

Marketing Sales CRM

Coursera

HubSpot Academy

Sales Reporting with HubSpot (Coursera)

Business

Transform your approach to sales reporting with this comprehensive Coursera course on Sales Reporting with HubSpot. Dive into data-driven decision making and learn how to effectively use HubSpot’s CRM to organize, clean, and analyze your business data. This course will equip you with the skills needed to identify key metrics for sales success and customer service within the stages of the Inbound Methodology.

Sep 7th 2026

4 Weeks

Data Management Sales Data Visualization

Coursera

Starweaver

Customer Relationship Management (Coursera)

Business

Discover the art and science of building lasting relationships with your customers through our Customer Relationship Management course. This self-paced program covers essential CRM concepts, including data-driven strategies, effective customer segmentation, and implementing successful loyalty programs. With real-world case studies and practical exercises, you'll gain the skills to enhance customer engagement and drive business growth.

Sep 7th 2026

1 Week

Business Problem Solving Market Segmentation

Introduction to Management Information Systems (MIS): A Survival Guide (edX)

EdX

Universidad Carlos III de Madrid - UC3M,UC3Mx

Introduction to Management Information Systems (MIS): A Survival Guide (edX)

Management & Leadership

Embark on a journey into the world of Management Information Systems (MIS) with our Survival Guide course. Whether you're new to MIS or seeking to deepen your understanding, this course will equip you with essential skills and knowledge in managing information systems within businesses. Explore key topics such as cloud computing, databases, big data analytics, and learn how to integrate ERPs like SAP®, Oracle® or Microsoft Dynamics Navision® into business processes for improved efficiency.

Self Paced

Self-Paced

Cloud Databases Big Data

EdX

Indian Institute of Management, Bangalore,IIMBx

Customer Relationship Management (edX)

Management & Leadership Business

Discover the secrets to successful customer relationship management with this in-depth online course from edX. Gain a thorough understanding of CRM concepts, best practices, and how to implement them for long-term profitability. Whether you're new to CRM or looking to refine your existing strategies, this course will equip you with the knowledge and skills needed to foster lasting relationships with customers and drive business success.

Self Paced

Self-Paced

Marketing CRM Customer Centricity

Coursera

Salesforce,SV Academy

Boosting Productivity through the Tech Stack (Coursera)

Business

Unlock the secrets of boosting your productivity as a Sales Development Representative (SDR) with our comprehensive online course. Learn how to efficiently manage the tech stack, utilize CRM tools, harness sales intelligence platforms, and develop powerful outreach strategies to connect with prospective customers. Perfect for those looking to launch or advance their career in tech sales.

Aug 31st 2026

5-12 Weeks

Business Productivity Sales

Coursera

University of California, Irvine

Salesforce Basics (Coursera)

Business

Discover the fundamentals of Salesforce, the leading Customer Relationship Management (CRM) system, designed to revolutionize how businesses manage customer interactions. This course breaks down Salesforce into its core elements, including Lightning for Sales, Community Cloud, Marketing Cloud, and essential security practices. Whether you're new to CRM systems or looking to enhance your current knowledge, this course provides a structured learning path with practical application activities on Trailhead, peer discussions, video demonstrations, and review assignments.

Aug 31st 2026

3 Weeks

Business Data Management Cloud Computing