CRM

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Reports, Dashboards, and Customer Success in Salesforce (Coursera) Coursera
Salesforce,Pathstream

Reports, Dashboards, and Customer Success in Salesforce (Coursera)

Dive into 'Reports, Dashboards, and Customer Success in Salesforce', a crucial course for anyone looking to harness the power of Salesforce for better reporting, dashboard creation, and enhancing customer success strategies. This course is part of Coursera's Salesforce Sales Operations Professional Certificate program, aimed at those interested in foundational sales roles that leverage Salesforce effectively. Discover how to use Salesforce tools to improve customer service, analyze data for sales team performance enhancement, and prepare yourself for a career path towards becoming a Salesforce administrator.

Aug 31st 2026
4 Weeks
Introducción a CRM con HubSpot (Coursera) Coursera
Coursera Project Network

Introducción a CRM con HubSpot (Coursera)

Sumérjase en esta introducción práctica a los sistemas de gestión de relaciones con clientes (CRM) mediante la plataforma HubSpot. Aprenderá desde cero cómo crear, implementar y utilizar un CRM efectivo para impulsar el crecimiento de su empresa. Este curso te guiará paso a paso para aprovechar al máximo las capacidades de HubSpot y mejorar la experiencia del cliente.

Aug 31st 2026
Self-Paced
Fundamentos de IA Aplicados ao CRM (Coursera) Coursera
FIA Business School

Fundamentos de IA Aplicados ao CRM (Coursera)

Deseja transformar seu CRM com inteligência artificial? Este curso apresenta os princípios básicos de IA e como aplicá-los em sistemas de Customer Relationship Management para otimizar processos, melhorar a personalização do atendimento ao cliente e aumentar o retorno sobre investimento. Aprenda a utilizar dados para tomar decisões mais informadas.

Aug 31st 2026
4 Weeks
VITARA - Compliance Risk Management (edX) EdX
International Monetary Fund - IMF,IMFx

VITARA - Compliance Risk Management (edX)

Embark on a comprehensive journey into the world of Compliance Risk Management with our self-paced online course offered by edX. Gain fundamental knowledge on contemporary CRM practices designed to boost voluntary compliance through strategic risk identification and treatment. This course is perfect for professionals aiming to understand how systematic approaches in CRM can support tax administrations in achieving their core functions and overall objectives.

Self Paced
Self-Paced
Selling with Confidence (Coursera) Coursera
Dell

Selling with Confidence (Coursera)

Unlock your potential as a sales professional with 'Selling with Confidence'. This course equips you with essential skills to deliver business value, tackle objections, and secure successful closures. Perfect for newcomers to IT Sales or individuals looking to pivot their careers, this program offers a comprehensive guide to becoming a confident and effective seller.

Aug 31st 2026
3 Weeks
Setting Up Your Sale (Coursera) Coursera
Dell

Setting Up Your Sale (Coursera)

Embark on your journey to becoming a proficient sales professional with 'Setting Up Your Sale'. This foundational course from Coursera, developed by Dell Technologies, offers an overview of sales careers and equips you with essential skills needed to excel in the field. From understanding various sales roles to learning how to effectively prepare for them, this course lays down the basics of an IT sales campaign.

Aug 31st 2026
3 Weeks
What Does IT Sales Entail? (Coursera) Coursera
Dell

What Does IT Sales Entail? (Coursera)

Embark on your journey to becoming a successful IT Sales Professional with 'What Does IT Sales Entail?' This introductory course by Dell Technologies on Coursera offers insights into the world of IT sales. Whether you're new to the field or looking to refine your skills, this course provides an overview of sales careers in technology and equips you with essential professional skills needed for a successful career in IT sales.

Aug 31st 2026
3 Weeks
Lead Management in Salesforce (Coursera) Coursera
Salesforce,Pathstream

Lead Management in Salesforce (Coursera)

Dive into the world of Lead Management in Salesforce with our expert-led course designed to equip you with foundational skills crucial for entry-level sales roles. This course is part of the Salesforce Sales Operations Professional Certificate program, focusing on real-world applications of Salesforce tools to manage leads efficiently and enhance your organization's sales operations.

Aug 24th 2026
4 Weeks
Sales and CRM Overview (Coursera) Coursera
Salesforce,Pathstream

Sales and CRM Overview (Coursera)

Embark on a journey into the world of sales and customer relationship management (CRM) with our beginner-friendly 'Sales and CRM Overview' course. Designed for those new to Salesforce and CRM systems, this course lays down the foundational skills needed for entry-level sales roles, specifically focusing on becoming a proficient sales operations specialist.

Aug 24th 2026
4 Weeks