CRM

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Customer Relationship Management (edX) EdX
Indian Institute of Management, Bangalore,IIMBx

Customer Relationship Management (edX)

Discover the secrets to successful customer relationship management with this in-depth online course from edX. Gain a thorough understanding of CRM concepts, best practices, and how to implement them for long-term profitability. Whether you're new to CRM or looking to refine your existing strategies, this course will equip you with the knowledge and skills needed to foster lasting relationships with customers and drive business success.

Self Paced
Self-Paced
Lead Management in Salesforce (Coursera) Coursera
Salesforce,Pathstream

Lead Management in Salesforce (Coursera)

Dive into the world of Lead Management in Salesforce with our expert-led course designed to equip you with foundational skills crucial for entry-level sales roles. This course is part of the Salesforce Sales Operations Professional Certificate program, focusing on real-world applications of Salesforce tools to manage leads efficiently and enhance your organization's sales operations.

Jul 13th 2026
4 Weeks
Sales and CRM Overview (Coursera) Coursera
Salesforce,Pathstream

Sales and CRM Overview (Coursera)

Embark on a journey into the world of sales and customer relationship management (CRM) with our beginner-friendly 'Sales and CRM Overview' course. Designed for those new to Salesforce and CRM systems, this course lays down the foundational skills needed for entry-level sales roles, specifically focusing on becoming a proficient sales operations specialist.

Jul 13th 2026
4 Weeks
Introducción a CRM con HubSpot (Coursera) Coursera
Coursera Project Network

Introducción a CRM con HubSpot (Coursera)

Sumérjase en esta introducción práctica a los sistemas de gestión de relaciones con clientes (CRM) mediante la plataforma HubSpot. Aprenderá desde cero cómo crear, implementar y utilizar un CRM efectivo para impulsar el crecimiento de su empresa. Este curso te guiará paso a paso para aprovechar al máximo las capacidades de HubSpot y mejorar la experiencia del cliente.

Jul 13th 2026
Self-Paced
Impulsa la productividad mediante la pila de tecnología (Coursera) Coursera
Salesforce,SV Academy

Impulsa la productividad mediante la pila de tecnología (Coursera)

Este curso te enseñará cómo utilizar la pila de tecnología para elevar tu productividad como Sales Development Representative (SDR). Descubrirás herramientas esenciales que simplifican el proceso de ventas y te permiten interactuar eficazmente con clientes potenciales. Aprenderás a implementar estrategias de difusión efectivas utilizando software especializado.

Jul 13th 2026
5-12 Weeks
Sales Enablement (Coursera) Coursera
HubSpot Academy

Sales Enablement (Coursera)

Embark on a journey to master Sales Enablement with our beginner-friendly course. Align your marketing and sales strategies, learn to connect with buyers effectively, and leverage content and automation tools for enhanced sales performance. This course is designed to equip you with the skills needed to drive customer success beyond the sale.

Jul 13th 2026
5-12 Weeks
Sales Reporting with HubSpot (Coursera) Coursera
HubSpot Academy

Sales Reporting with HubSpot (Coursera)

Transform your approach to sales reporting with this comprehensive Coursera course on Sales Reporting with HubSpot. Dive into data-driven decision making and learn how to effectively use HubSpot’s CRM to organize, clean, and analyze your business data. This course will equip you with the skills needed to identify key metrics for sales success and customer service within the stages of the Inbound Methodology.

Jul 13th 2026
4 Weeks
VITARA - Compliance Risk Management (edX) EdX
International Monetary Fund - IMF,IMFx

VITARA - Compliance Risk Management (edX)

Embark on a comprehensive journey into the world of Compliance Risk Management with our self-paced online course offered by edX. Gain fundamental knowledge on contemporary CRM practices designed to boost voluntary compliance through strategic risk identification and treatment. This course is perfect for professionals aiming to understand how systematic approaches in CRM can support tax administrations in achieving their core functions and overall objectives.

Self Paced
Self-Paced