Customer Engagement

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Digital Commerce Reinventing Business Models (edX) EdX
Tecnológico de Monterrey,TecdeMonterreyX

Digital Commerce Reinventing Business Models (edX)

Dive into the world of Digital Commerce and learn how businesses are reinventing their models to meet the demands of today's fast-paced digital environment. This course will guide you through the innovative strategies and agile decision-making processes that drive successful adaptation to new customer behaviors, ensuring your business thrives in an ever-changing market.

Self Paced
Self-Paced
Satisfaction Guaranteed: Develop Customer Loyalty Online (Coursera) Coursera
Google

Satisfaction Guaranteed: Develop Customer Loyalty Online (Coursera)

Unlock the secrets to customer retention and satisfaction with our final course in the Google Digital Marketing & E-commerce Certificate. 'Satisfaction Guaranteed: Develop Customer Loyalty Online' is dedicated to equipping you with the strategies, tools, and techniques necessary for fostering enduring client relationships within e-commerce. This course will guide you through the intricacies of building loyalty, maintaining customer connections, and ultimately crafting a successful e-commerce strategy.

Jul 20th 2026
4 Weeks
Attract and Engage Customers with Digital Marketing (Coursera) Coursera
Google

Attract and Engage Customers with Digital Marketing (Coursera)

Discover how to effectively attract and engage customers through the power of digital marketing. This course delves into essential techniques such as search engine optimization (SEO), search engine marketing (SEM), and display advertising, providing you with the tools needed to navigate the complex landscape of online consumer attraction and retention. Whether you're new to digital marketing or looking to refine your existing skills, this course will guide you through the stages of the marketing funnel and equip you with strategies to move customers from awareness to action.

Jul 20th 2026
4 Weeks
Customer Service in the Age of Generative AI (Coursera) Coursera
University of Virginia Darden School Foundation

Customer Service in the Age of Generative AI (Coursera)

Discover the transformative power of generative AI in enhancing your customer service strategies. This course will equip you with the skills needed to design, develop, and deploy advanced chatbots that provide tailored assistance and support to customers, ensuring a seamless and satisfying experience every time.

Jul 20th 2026
2 Weeks
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