Omnichannel Customer

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Engagement Banking (edX)

Self Paced
Engagement Banking (edX)
Course Auditing
The course aims to equip practitioners in banking and finance with concepts and insights into Engagement Banking.

Omnichannel Strategy and Management (edX)

Understand the needs of omnichannel customers and how to make the transition from a traditional retailer to omnichannel from TuckX and the Tuck School of Business at Dartmouth. Retail customers are omnichannel. They increasingly expect to interact with retailers in a seamless way, combining aspects of different channels at [...]