Digital Banking

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Engagement Banking (edX)

Self Paced
Engagement Banking (edX)
Course Auditing
Categories
Effort
Languages
The course aims to equip practitioners in banking and finance with concepts and insights into Engagement Banking.

Fundamentals of Customer Centricity (edX)

Self Paced
Fundamentals of Customer Centricity (edX)
Course Auditing
Categories
Effort
Languages
De-code the practice of a customer-centric approach to achieve service excellence, sustainable customer delight and positive advocacy. Customer-centricity is an approach to doing business that focuses on providing a positive customer experience both at the point of sale and after the sale in order to drive profit and gain [...]

Digital Banking Business Model (edX)

Building a Digital Banking Business Model is more than just an idea. It is a comprehensive plan of what we are going to change. Why that change is required? And how we have to initiate and architect the change?