Customer Support

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Customer Service in the Age of Generative AI (Coursera)

Apr 28th 2025
Customer Service in the Age of Generative AI (Coursera)
Course Auditing
Coursera
University of Virginia Darden School Foundation
Categories
Marketing & Communication
Business
Effort
Beginner
2 Weeks
1-4 Hours/Week
Languages
English
English
Customer Service in the Age of Generative AI (Coursera)
The Customer Service in the Age of Generative AI course provides you with the essential knowledge to use Generative AI to build and develop chatbots for customer engagement and customer support. In this course, you will learn how personalized chatbots are impactful and essential for customers and how the [...]
Generative AI in Marketing Specialization
Customer Service
Generative AI
AI
Artificial Intelligence
Chatbots
Customer Engagement
Customer Support
Coursera Plus
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Apr 28th 2025
Course Auditing
Coursera
University of Virginia Darden School Foundation
Marketing & Communication
Business
Beginner
2 Weeks
1-4 Hours/Week
45.00 EUR/month
English
English

Providing Technical Support for AWS Workloads (Coursera)

Apr 28th 2025
Providing Technical Support for AWS Workloads (Coursera)
Course Auditing
Coursera
AWS
Categories
CS: Information & Technology
Effort
Beginner
3 Weeks
1-4 Hours/Week
Languages
English
English
Providing Technical Support for AWS Workloads (Coursera)
As a cloud consultant, you might be working with companies of various sizes. Based on a company’s unique business needs, you might be responsible for evaluating their existing business solutions and offering more efficient cloud resources. In this course, you'll understand the types of services available and their capabilities [...]
AWS Cloud Technology Consultant Professional Certificate
AWS
Cloud Storage
Cloud Computing Security
Cloud Infrastructures
Customer Support
Troubleshooting
AWS Services
Coursera Plus
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Apr 28th 2025
Course Auditing
Coursera
AWS
CS: Information & Technology
Beginner
3 Weeks
1-4 Hours/Week
46.00 EUR/month
English
English

Technical Support Case Studies and Capstone (Coursera)

Apr 21st 2025
Technical Support Case Studies and Capstone (Coursera)
Course Auditing
Coursera
IBM
Categories
CS: Information & Technology
Effort
Intermediate
5-12 Weeks
1-4 Hours/Week
Languages
English
English
Technical Support Case Studies and Capstone (Coursera)
This course allows you to show what you’ve learned in the previous IT Technical Support professional certification courses and apply that knowledge to realistic situations.
IBM Technical Support Professional Certificate
Technical Support
Troubleshooting
Networking
Security
Cloud Computing
Customer Service
Customer Support
Cybersecurity
Storage 
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Apr 21st 2025
Course Auditing
Coursera
IBM
CS: Information & Technology
Intermediate
5-12 Weeks
1-4 Hours/Week
39.00 EUR/month
English
English

Designing a Customer Support Chatbot Using Flowise (Coursera)

Mar 10th 2025
Designing a Customer Support Chatbot Using Flowise (Coursera)
Course Auditing
Coursera
Coursera Instructor Network
Categories
Business
Effort
Beginner
1 Week
1-4 Hours/Week
Languages
English
English
Designing a Customer Support Chatbot Using Flowise (Coursera)
Did you know you can create a code-free chatbot, similar to ChatGPT, without writing a single line of code? This one-hour course is for those interested in building fully functional chatbots that are trained on specific website data without coding. Learn to use flowise.ai to build a chatbot without [...]
Customer Support
Chatbots
Flowise
Coursera Plus
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Mar 10th 2025
Course Auditing
Coursera
Coursera Instructor Network
Business
Beginner
1 Week
1-4 Hours/Week
45.00 EUR
English
English

Crear datos de soporte al Cliente con Google Sheets (Coursera)

Mar 21st 2022
Crear datos de soporte al Cliente con Google Sheets (Coursera)
Free Course
Coursera
Coursera Project Network
Categories
Business
Effort
Beginner
Self-Paced
Micro-Course
Languages
Spanish
Spanish
Crear datos de soporte al Cliente con Google Sheets (Coursera)
Al final de este proyecto, usted creerá un Google Sheet que transforma datos brutos de soporte al cliente de una empresa en un conjunto de datos útiles , ofreciendo a la empresa una visión general de anteriores requisitos de soporte. Usted podrá determinar cuáles departamentos de la empresa están [...]
Google Sheets
Requirements
Customer Support
Coursera Plus
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Mar 21st 2022
Free Course
Coursera
Coursera Project Network
Business
Beginner
Self-Paced
Micro-Course
Spanish
Spanish