Customer Support

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Providing Technical Support for AWS Workloads (Coursera) Coursera
AWS

Providing Technical Support for AWS Workloads (Coursera)

CS: Information & Technology

Dive into the world of AWS technical support with our specialized course designed to equip you with the skills needed to efficiently manage and troubleshoot AWS workloads. Whether you're a seasoned IT professional or new to cloud computing, this course will guide you through evaluating business needs, selecting appropriate AWS solutions, and mastering the intricacies of AWS's cloud infrastructure.

Jun 8th 2026
3 Weeks
Cloud Infrastructures Troubleshooting Cloud Storage
Details
Customer Service in the Age of Generative AI (Coursera) Coursera
University of Virginia Darden School Foundation

Customer Service in the Age of Generative AI (Coursera)

Marketing & Communication Business

Discover the transformative power of generative AI in enhancing your customer service strategies. This course will equip you with the skills needed to design, develop, and deploy advanced chatbots that provide tailored assistance and support to customers, ensuring a seamless and satisfying experience every time.

Jun 8th 2026
2 Weeks
Artificial Intelligence Customer Service AI
Details
Designing a Customer Support Chatbot Using Flowise (Coursera) Coursera
Coursera Instructor Network

Designing a Customer Support Chatbot Using Flowise (Coursera)

Business

In just one hour, you'll learn to build a fully functional chatbot trained on specific website data, all without writing a single line of code. This course focuses on utilizing flowise.ai to design and deploy effective customer support chatbots that can significantly improve your business's interaction with customers. Get started with setting up an account, navigating the platform, and creating your own chatbot.

Jun 1st 2026
1 Week
Chatbots Coursera Plus Customer Support
Details
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