Troubleshooting

This course allows you to show what you’ve learned in the previous IT Technical Support professional certification courses and apply that knowledge to realistic situations.

In this course, you will be introduced to Juniper’s basic network security design concepts. You will learn about the Junos operating system (Junos OS) along with SRX Series security devices. You will learn the basics of the Junos CLI and J-Web user interfaces including initial configuration tasks and basic [...]

This course will begin by examining IPsec VPNs and their functionality. You will learn how IPsec VPNs are configured, implemented, and monitored. You will then be introduced to Juniper’s highly flexible SSL VPN application—Juniper Secure Connect—examining its features, configuration, deployment, and monitoring. SRX Series troubleshooting, monitoring, and maintenance will [...]

Designing the customer and user experience is essential to creating great products today. Gone is the old paradigm of “form follows function” model of design. The process must be iterative and follow the best product design and development processes. While designing a great user experience can be a lengthy [...]

This course is geared towards anyone looking to take the CompTIA A+ certification exam. This certification focuses predominately on computer support or helpdesk. This course gives you easy access to the invaluable learning techniques used by many in their preparation of the CompTIA A+ certification exam. This course focuses [...]

In the last installment of the Dataflow course series, we will introduce the components of the Dataflow operational model. We will examine tools and techniques for troubleshooting and optimizing pipeline performance. We will then review testing, deployment, and reliability best practices for Dataflow pipelines. [...]

This course is geared towards anyone looking to take the CompTIA A+ certification exam. This certification focuses predominately on computer support or helpdesk. This course gives you easy access to the invaluable learning techniques used by many in their preparation of the CompTIA A+ certification exam. We’ll learn about [...]