Troubleshooting

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Technical Support Case Studies and Capstone (Coursera)

Dec 5th 2022
Technical Support Case Studies and Capstone (Coursera)
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This course allows you to show what you’ve learned in the previous IT Technical Support professional certification courses and apply that knowledge to realistic situations.

Juniper Networks Security Concepts and Initial Configuration (Coursera)

Dec 5th 2022
Juniper Networks Security Concepts and Initial Configuration (Coursera)
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In this course, you will be introduced to Juniper’s basic network security design concepts. You will learn about the Junos operating system (Junos OS) along with SRX Series security devices. You will learn the basics of the Junos CLI and J-Web user interfaces including initial configuration tasks and basic [...]

Security Platforms, IPsec, and Troubleshooting (Coursera)

Dec 5th 2022
Security Platforms, IPsec, and Troubleshooting (Coursera)
Course Auditing
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This course will begin by examining IPsec VPNs and their functionality. You will learn how IPsec VPNs are configured, implemented, and monitored. You will then be introduced to Juniper’s highly flexible SSL VPN application—Juniper Secure Connect—examining its features, configuration, deployment, and monitoring. SRX Series troubleshooting, monitoring, and maintenance will [...]

Creative Design, Prototyping, and Testing (Coursera)

Designing the customer and user experience is essential to creating great products today. Gone is the old paradigm of “form follows function” model of design. The process must be iterative and follow the best product design and development processes. While designing a great user experience can be a lengthy [...]

CompTIA Practice (Coursera)

Dec 5th 2022
CompTIA Practice (Coursera)
Course Auditing
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This course is geared towards anyone looking to take the CompTIA A+ certification exam. This certification focuses predominately on computer support or helpdesk. This course gives you easy access to the invaluable learning techniques used by many in their preparation of the CompTIA A+ certification exam. This course focuses [...]

Check Point Jump Start: SMB Network Security (Coursera)

This course introduces you to Check Point's Small and Medium Business (SMB) network security appliances. You will learn how to deploy, configure, manage, and monitor network security policy on the SMB appliance platform. When you complete this course, you will understand the features and functionality of the current Small [...]

Troubleshooting and Debugging Techniques (Coursera)

In this course, we'll give you the tools to quickly identify and solve real-world problems that you might come across in your IT role. We'll look at a bunch of different strategies and approaches for tackling the most common pitfalls of your code and IT infrastructure. You'll learn strategies [...]

Technical Support Fundamentals (Coursera)

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the [...]

Serverless Data Processing with Dataflow: Operations (Coursera)

Nov 28th 2022
Serverless Data Processing with Dataflow: Operations (Coursera)
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In the last installment of the Dataflow course series, we will introduce the components of the Dataflow operational model. We will examine tools and techniques for troubleshooting and optimizing pipeline performance. We will then review testing, deployment, and reliability best practices for Dataflow pipelines. [...]

CompTIA Exam Prep (Coursera)

Nov 28th 2022
CompTIA Exam Prep (Coursera)
Course Auditing
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This course is geared towards anyone looking to take the CompTIA A+ certification exam. This certification focuses predominately on computer support or helpdesk. This course gives you easy access to the invaluable learning techniques used by many in their preparation of the CompTIA A+ certification exam. We’ll learn about [...]