Free Online Troubleshooting Courses & MOOCs

Coursera

Google

Technical Support Fundamentals (Coursera)

Security & Networking

Dive into the world of IT with our introductory course on Technical Support Fundamentals. Whether you're new to technology or looking to refine your skills, this course provides a comprehensive overview of essential topics including computer hardware, software, Internet basics, troubleshooting techniques, and effective customer service strategies. Prepare for an entry-level role as an IT support specialist by mastering the fundamentals.

Jul 20th 2026

5-12 Weeks

Software Hardware Internet

Coursera

IBM

Introduction to Hardware and Operating Systems (Coursera)

CS: Information & Technology

Dive into the world of computers with our Introduction to Hardware and Operating Systems course. Learn how to troubleshoot, maintain, and optimize both hardware components and operating systems. Perfect for beginners looking to start a career in IT or professionals seeking to expand their expertise.

Jul 20th 2026

5-12 Weeks

Hardware Operating Systems Information Technology

Coursera

Akamai Technologies, Inc.

Networking Fundamentals (Coursera)

Security & Networking

Dive into the world of Networking Fundamentals with our beginner-friendly online course. Whether you're new to IT or looking to refresh your basics, this course covers essential topics like network components, OSI & TCP/IP models, protocols, and data transmission methods. Get started on building a robust understanding of computer networking today!

Jul 20th 2026

4 Weeks

TCP/IP Networking Internet Protocol

Coursera

IBM

Core 2: OS, Software, Security and Operational Procedures (Coursera)

CS: Information & Technology

Embark on your journey to becoming an expert IT professional with the 'Core 2: OS, Software, Security and Operational Procedures' course by IBM. Designed for those with foundational knowledge in IT, this course is part of a series that prepares you for the CompTIA Core 2 Certification exam. Learn about operating systems, best practices in IT support, and essential skills needed to thrive in an IT career.

Jul 20th 2026

5-12 Weeks

Security Operating Systems Linux

Coursera

AWS

Providing Technical Support for AWS Workloads (Coursera)

CS: Information & Technology

Dive into the world of AWS technical support with our specialized course designed to equip you with the skills needed to efficiently manage and troubleshoot AWS workloads. Whether you're a seasoned IT professional or new to cloud computing, this course will guide you through evaluating business needs, selecting appropriate AWS solutions, and mastering the intricacies of AWS's cloud infrastructure.

Jul 20th 2026

3 Weeks

Cloud Infrastructures Troubleshooting Cloud Storage

Coursera

Samsung

Samsung Customer Care Essentials (Coursera)

CS: Information & Technology

Embark on a journey into the world of Samsung customer care with our essential training course. Designed for aspiring technicians and customer service representatives, this program offers a foundational understanding of Samsung's mobile repair techniques and best practices in customer support. With access to over 10,000 certified professionals and a nationwide network of Authorized Service Centers, you'll be part of an elite group dedicated to delivering top-notch care to millions of Samsung users.

Jul 20th 2026

3 Weeks

Problem Solving Customer Active Listening

Coursera

LearnQuest

Advanced Kubernetes Deployment Strategies and Networking (Coursera)

Security & Networking

Dive deep into the world of Kubernetes with our Advanced Kubernetes Deployment Strategies and Networking course. Designed for those who already have a grasp on basic Kubernetes concepts, this course will elevate your skills by focusing on sophisticated deployment strategies and intricate network configurations essential for managing containerized applications efficiently and securely.

Jul 20th 2026

3 Weeks

Networking Kubernetes Troubleshooting

Coursera

LearnQuest

Securing, Monitoring, and Scaling Kubernetes Clusters (Coursera)

Security & Networking

Discover how to secure, monitor, and scale your Kubernetes clusters effectively with our advanced course. Gain insights into managing complex applications and ensuring high availability, performance, and security in your containerized environments.

Jul 20th 2026

3 Weeks

Scaling Monitoring Kubernetes

Coursera

Fortinet, Inc.

Network Security Support Engineer (Coursera)

Security & Networking

Unlock the secrets to effective network security management with our Network Security Support Engineer course. Designed for professionals aiming to excel in diagnosing, troubleshooting, and optimizing FortiGate network security solutions, this course equips you with essential skills to tackle common networking and security challenges head-on. Whether you're a novice or an experienced IT professional looking to deepen your expertise, this course offers a structured learning path that combines theory with practical application.

Jul 20th 2026

5-12 Weeks

Security Cybersecurity Network Security