Retail Business

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Retail Customer Service (Coursera)

Apr 1st 2024
Retail Customer Service (Coursera)
Course Auditing
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The Retail Customer Service course examines the day-to-day tasks that will be tackled in a retail customer service setting, including advanced skills such as returns and exchanges. You will apply guidelines for transactions such as sales, returns, exchanges, and data entry for customer information in real simulations. You will [...]
Apr 1st 2024
Course Auditing
44.00 EUR/month

Case studies in business analytics with ACCENTURE (Coursera)

This course is RESTRICTED TO LEARNERS ENROLLED IN Strategic Business Analytics SPECIALIZATION as a preparation to the capstone project. During the first two MOOCs, we focused on specific techniques for specific applications. Instead, with this third MOOC, we provide you with different examples to open your mind to different [...]

Digital Skills: Retail (FutureLearn)

No sessions available
Digital Skills: Retail (FutureLearn)
Free Course
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Discover the impact digital technology is having on the retail industry and what it means for customers. Understand how digital technology is changing retail. Digital technology is transforming the world of retail. You’ll learn about the impact of this transformation, from data transforming customer experiences and operations, to the [...]