Conflict Management

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Relationship Management (Coursera)

To be a successful engineer, you must work and play well with others. This course focuses on developing the skills you will need to build and sustain professional relationships and networks. Learn to coach and mentor others, manage conflict and build power and influence in the workplace.

Building High-Performing Teams (Coursera)

Teams are essential to the modern organization, but most never reach their potential. Co-workers miscommunicate, and groups struggle to adapt to changes in the market or their organizations. When teams lack self-awareness about these challenges, performance suffers. Based on years of team culture research and consulting experience, this course [...]

Diversity Leadership for Everyone (Coursera)

Apr 15th 2024
Diversity Leadership for Everyone (Coursera)
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This course is the first of a series that will enable you to become an effective leader and advocate, both within and outside your organization, on issues related to diversity, equity and inclusion. In this course, you’ll explore how to engage members of your organization in important and challenging [...]

The Manager's Toolkit: A Practical Guide to Managing People at Work (Coursera)

The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the [...]

Conflict Management: Mediation (edX)

Learn the fundamentals of mediation as a conflict management strategy to effectively help others address their own conflicts. In the last decades mediation has become an essential method of conflict management. Indeed, contrary to traditional legal procedures (e.g., trials), mediation is a way to resolve divergences which is less [...]

Conflict Management: Negotiation (edX)

Learn the fundamentals of negotiation as a conflict management strategy and identify the strategies that will lead you to optimal outcomes and negotiation success. Negotiation is an essential skill. We negotiate every day, in all spheres of our existence: at work, with family, friends etc. whether we intend to [...]

Introduction to Conflict Management (edX)

Learn the fundamentals about the psychological aspects of conflicts, get acquainted to conflict management strategies and identify your own conflict style. Conflict management is an essential skill. Any individual who masters it will not only become more efficient in their private and professional life but will also be able [...]

Teamwork & Collaboration (edX)

Learn essential teamwork and collaboration skills to lead, build and motivate teams in the workplace. In today’s workplace, professionals don’t work alone, and rarely work with just one other person. More often, we are required to work in groups to strategize, design solutions, ideate, motivate, manage, and [...]

Intercultural Communication at Work – Land the job and do it well (edX)

Leveraging a holistic understanding of intelligence, emotional, cultural and adversity quotients, this course guides job applicants in resume writing, interview skills and professional communication skills for teamwork, conflict management, negotiation and presentation.

Managing Conflicts (POK)

How to recognise a conflict? How to best manage it? What role does your personality play? You will find some answers to these questions in this course. In any social context, conflicts, as well as being inevitable, are also essential for grasping the potential of diversity and for growing [...]