Conflict Resolution

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Communicating and Negotiating in a Dynamic Global World (edX)

Oct 12th 2021
Communicating and Negotiating in a Dynamic Global World (edX)
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Within this course, you will learn how to better understand and master strategies for interpersonal encounters, including conflict resolution, in multicultural environments. You will also learn how to improve your global mindset and negotiation skills. This course uses a dynamic and engaging approach to develop the skills for effective [...]
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Effective Communication for Building Relationships (Coursera)

We will discuss self-presentation: how you can create the right impression and fit in at work. We will talk about intercultural communication: cultural values and cultural intelligence, working in an intercultural climate, and working in an intercultural team. Finally, we will speak about interaction with clients: creating a win-win [...]
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Expert Communication for Career Success (Coursera)

We will discuss interaction with colleagues: teamwork, collaborative problem solving, and conflict resolution. We will talk about interaction with superiors: building a relationship with your manager, influencing superiors, and becoming a leader. Finally, we will speak about interaction with subordinates: building your own team, leadership and decision making, and [...]
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Conflict and stress management (Coursera)

This course contains theoretical and practical materials on organisational culture, business communication, the main characteristics and reasons of conflicts in organisations, exit strategies and stress management. The course aims at shaping the complex knowledge on the theory and methodology of organisational conflict management and stress management, forming practical skills [...]
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Negotiation skills: Negotiate and resolve conflict (Coursera)

Modern organisations are characterised by increasingly higher levels of uncertainty, complexity and diversity. In our current globalised work environment, how can you manage the power and politics that persistently influence organisational decision-making? Being savvy about organisational politics and having the nous to negotiate and resolve conflict is a critical [...]
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Negotiation Skills and Effective Communication (Coursera)

We start making negotiations as soon as our day begins, through all our interactions, either work, social, or family-related. But have you ever wondered how efficiently you negotiate, and whether you could be better at it? This is a straightforward opportunity to put into practice all the knowledge you [...]
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Communication Strategies for a Virtual Age (Coursera)

Communication has changed! The traditional rules for speaking and presenting, meeting coordination, influencing people, negotiating and selling ideas no longer apply in a world of skype, messenger, video and teleconference. This course will act as an overview on several concepts each of which could be a course of [...]
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Negotiation, Mediation, and Conflict Resolution - Capstone Project (Coursera)

This course has been designed to help you apply knowledge, skills, and know-how you have developed in negotiation and in mediation, both as a result of your own practice and the follow up of the previous Courses of the ESSEC “Negotiation, Mediation, and Conflict Resolution” specialization. Before you enroll [...]
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Mediation and Conflict Resolution (Coursera)

Mediation is a crucial means to reaching peaceful and agreed solutions in today’s world – on an international, political, industrial, peace-keeping or social level. With the course you will be able to choose and lead a mediation process. You will gain a deeper understanding of workplace and international conflict [...]
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Average: 10 ( 3 votes )

La comunicación laboral en el siglo XXI (Coursera)

En el acelerado ambiente empresarial de hoy en día, a los empleados de todo nivel se les pide que se encarguen cada vez de más tareas, que cumplan más plazos, que asuman más responsabilidad y que se adapten a más innovación. Además de esos retos está la cuestión de [...]
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Average: 10 ( 3 votes )