This specialization is intended for managers - from business, public administration, international organizations or NGOs - who want to go beyond intuition and acquire proven tools to help them achieve greater success in negotiation.
You will learn the negotiation fundamental skills and tools thanks to the first Course.
With the second course you we will enable you to develop better cross-cultural anticipation and flexibility when you face a negotiation - both key skills in an international environment.
With the third course you will be able to choose and lead a mediation process. You’ll gain a deeper understanding of workplace and international conflict resolution.
At the end of this specialization a capstone project will be the opportunity to apply your new knowledge and skills with practical cases.
Coursera
Discover the secrets to successful cross-cultural negotiation with our expert-led online course. Gain a deeper understanding of cultural dimensions, avoid common pitfalls, and enhance your global communication skills. Perfect for professionals aiming to excel in international business settings.
Coursera
Discover the power of mediation and conflict resolution with our expert-led online course. Whether you're looking to improve workplace relations or resolve international disputes, this course provides a structured approach to managing and resolving conflicts peacefully. Learn essential skills in negotiation, process management, and more to become an effective mediator.
Coursera
Dive into the final stage of our Negotiation, Mediation, and Conflict Resolution specialization by applying your learned skills in a real-world capstone project. This course will challenge you to integrate negotiation and mediation techniques to tackle complex conflicts, enhancing your ability to resolve disputes professionally and effectively.
Coursera
Discover the secrets to successful negotiations with our Negotiation Fundamentals course. Gain access to proven techniques and insights that will prepare you for any bargaining situation. This interactive course, led by Professor Aurélien Colson, covers essential skills such as preparation, avoiding common traps, creating value partnerships, structuring negotiation sequences, effective bargaining, overcoming deadlocks, and more.