Conflict Management

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Types of Conflict (Coursera)

Conflict is everywhere and it is impossible to avoid conflicting viewpoints. However, not all conflict is bad, nor is it inherently negative. How conflict is handled makes all the difference. It is through proper identification and understanding of conflict that allows for effective resolutions, some of which may yield [...]
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Intercultural Communication and Conflict Resolution (Coursera)

Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between [...]
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Average: 8 ( 3 votes )

Conflict Resolution Skills (Coursera)

Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have [...]
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Average: 2 ( 3 votes )

The Manager's Toolkit: A Practical Guide to Managing People at Work (Coursera)

The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the [...]
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Average: 5 ( 3 votes )

Applications of Everyday Leadership (Coursera)

This course covers the following topics: negotiation, feedback and coaching, conflict management, and leading change. The objectives are to learn how to use leadership skills to work more effectively with others, how to use leadership skills to organize others to work more effectively together, and to apply the foundations [...]
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Average: 4 ( 3 votes )

Conflict and stress management (Coursera)

This course contains theoretical and practical materials on organisational culture, business communication, the main characteristics and reasons of conflicts in organisations, exit strategies and stress management. The course aims at shaping the complex knowledge on the theory and methodology of organisational conflict management and stress management, forming practical skills [...]
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Building High-Performing Teams (Coursera)

Teams are essential to the modern organization, but most never reach their potential. Co-workers miscommunicate, and groups struggle to adapt to changes in the market or their organizations. When teams lack self-awareness about these challenges, performance suffers. Based on years of team culture research and consulting experience, this course [...]
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Average: 3 ( 3 votes )

Relationship Management (Coursera)

To be a successful engineer, you must work and play well with others. This course focuses on developing the skills you will need to build and sustain professional relationships and networks. Learn to coach and mentor others, manage conflict and build power and influence in the workplace.
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Leading High-Performing Teams (edX)

Learn how to motivate, engage and empower people to build effective and high performing teams. This course will blend business theory and real-world insights to teach you the skills you need to better lead people and teams within your organization. Key topics will include motivation, communication, conflict management, team [...]
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Teamwork & Collaboration (edX)

Learn essential teamwork and collaboration skills to lead, build and motivate teams in the workplace. In today’s workplace, professionals don’t work alone, and rarely work with just one other person. More often, we are required to work in groups to strategize, design solutions, ideate, motivate, manage, and [...]
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Average: 8 ( 3 votes )