Conflict Management

 

 


 

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E.g., 2017-06-20
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May 22nd 2017

The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life.

Average: 5.3 (3 votes)
May 22nd 2017

Resolving conflict in a positive manner is a skill than can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution.

Average: 5 (1 vote)
May 22nd 2017

Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures.

Average: 5.5 (4 votes)
May 22nd 2017

Conflict is everywhere and it is impossible to avoid conflicting viewpoints. However, not all conflict is bad, nor is it inherently negative. How conflict is handled makes all the difference. It is through proper identification and understanding of conflict that allows for effective resolutions, some of which may yield positive outcomes. In this course, we will examine the different types of conflict, how to understand and embrace the positive aspects of conflict, and how to successfully navigate conflict to positive resolution.

No votes yet
May 22nd 2017

Teams are essential to the modern organization, but most never reach their potential. Co-workers miscommunicate, and groups struggle to adapt to changes in the market or their organizations. When teams lack self-awareness about these challenges, performance suffers. Based on years of team culture research and consulting experience, this course will help you understand the problems that hurt productivity, and give you tools for creating positive change.

Average: 1 (2 votes)
May 22nd 2017

This course covers the following topics: negotiation, feedback and coaching, conflict management, and leading change. The objectives are to learn how to use leadership skills to work more effectively with others, how to use leadership skills to organize others to work more effectively together, and to apply the foundations of effective leadership skills to everyday situations faced by leaders.

Average: 6.5 (12 votes)
May 19th 2017

Il corso si propone di fornire le basi teoriche che sottendono alla comprensione e alla messa in pratica delle principali strategie e dei più diffusi modelli di negoziazione e di gestione del conflitto.

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Apr 20th 2017

Come riconoscere un conflitto? Come gestirlo al meglio? Che ruolo ha la tua personalità? In questo corso potrai trovare alcune risposte a questi interrogativi.
How can we recognize a conflict? How can we manage it the best possible way? What is the role of your personality? In this course you will be able to find a few answers to these questions.

Average: 9 (3 votes)
Apr 20th 2017

How to recognise a conflict? How to best manage it? What role does your personality play? You will find some answers to these questions in this course. In any social context, conflicts, as well as being inevitable, are also essential for grasping the potential of diversity and for growing as a person. Learning to deal with conflicts in a constructive way is essential. In reality, however, we give the word ‘conflict’ negative connotations and this is often what makes us react in a dysfunctional manner.

Average: 9.4 (5 votes)
Feb 13th 2017

Este MOOC les brinda a sus participantes elementos conceptuales y prácticos para la gestión de conflictos territoriales a través del diálogo intercultural. ¿Alguna vez ha vivido un conflicto intercultural?, ¿Le gustaría aportar a la transformación social de los conflictos en su territorio? ¡El diálogo intercultural es la respuesta!

Average: 10 (1 vote)