Conflict Management

To succeed in today’s knowledge intensive organizations managers need to understand how individual differences in personality, learning style and cultural values, group dynamics, organizational culture, and human resource management policies shape employee attitudes and behaviors. This course teaches managers creative problem-solving and ethical decision-making, change management, leadership techniques for [...]

El curso Constructores Paz surgió como resultado de la preocupación de algunos profesores de la Universidad de los Andes por hacer un aporte al proceso de construcción de paz en nuestro país y en el mundo, a partir de prácticas personales y cotidianas. En este curso tendrás la oportunidad [...]

Learn the fundamentals of mediation as a conflict management strategy to effectively help others address their own conflicts. In the last decades mediation has become an essential method of conflict management. Indeed, contrary to traditional legal procedures (e.g., trials), mediation is a way to resolve divergences which is less [...]

Learn the fundamentals of negotiation as a conflict management strategy and identify the strategies that will lead you to optimal outcomes and negotiation success. Negotiation is an essential skill. We negotiate every day, in all spheres of our existence: at work, with family, friends etc. whether we intend to [...]

Learn the fundamentals about the psychological aspects of conflicts, get acquainted to conflict management strategies and identify your own conflict style. Conflict management is an essential skill. Any individual who masters it will not only become more efficient in their private and professional life but will also be able [...]

Leveraging a holistic understanding of intelligence, emotional, cultural and adversity quotients, this course guides job applicants in resume writing, interview skills and professional communication skills for teamwork, conflict management, negotiation and presentation.