Managing Conflicts

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Optimizing Diversity on Teams (Coursera)

By drawing on social science perspectives, this course enables you to learn what diversity is, and how to use it to maximize team performance, innovation and creativity. You also learn how to draw out the collective wisdom of diverse teams, handle conflict and establish common ground rules through real-world [...]

Managing Conflict (Coursera)

Do you want the best strategies for handling conflict in person, over the phone or in an email? Learn the skills to recognize and address conflicts from this Managing Conflict course!

Relationship Management (Coursera)

To be a successful engineer, you must work and play well with others. This course focuses on developing the skills you will need to build and sustain professional relationships and networks. Learn to coach and mentor others, manage conflict and build power and influence in the workplace.

International Leadership and Organizational Behavior (Coursera)

Leaders in business and non-profit organizations increasingly work across national boarders and in multi-cultural environments. You may work regularly with customers or suppliers abroad, or be part of a globally dispersed cross-functional team, or an expatriate manager on an international assignment. You may be a member of a global [...]

Introduction to Conflict Management (edX)

Learn the fundamentals about the psychological aspects of conflicts, get acquainted to conflict management strategies and identify your own conflict style. Conflict management is an essential skill. Any individual who masters it will not only become more efficient in their private and professional life but will also be able [...]

Managing Conflicts (POK)

How to recognise a conflict? How to best manage it? What role does your personality play? You will find some answers to these questions in this course. In any social context, conflicts, as well as being inevitable, are also essential for grasping the potential of diversity and for growing [...]