Resolving and Transforming Conflict (Coursera)

Resolving and Transforming Conflict (Coursera)

Do you struggle to find conflict solutions and follow through with them? Do you need to learn about responding to conflict? Learn these skills and more from the Resolving and Transforming Conflict course!

Class Deals by MOOC List - Click here and see Coursera's Active Discounts, Deals, and Promo Codes.

Course 4 of 4 in the Conflict Management For Everyone Specialization.

Syllabus

WEEK 1: Start Here
WEEK 2: Responding to conflict
WEEK 3: Exploring cooperative solutions
WEEK 4: Following through on solutions
WEEK 5: Course Conclusion

Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Leadership & Organization Design (Coursera) Coursera
Illinois Tech

Leadership & Organization Design (Coursera)

To succeed in today’s knowledge intensive organizations managers need to understand how individual differences in personality, learning style and cultural values, group dynamics, organizational culture, and human resource management policies shape employee attitudes and behaviors. This course teaches managers creative problem-solving and ethical decision-making, change management, leadership techniques for enhancing social capital and influencing other organizational members, and management tools for multicultural and geographically dispersed teams.

Nov 2nd 2026
5-12 Weeks
Project Management: Beyond planning and control (Coursera) Coursera
Politecnico di Milano

Project Management: Beyond planning and control (Coursera)

Project Management is a fundamental theme to understand and work in any business environments. Projects are the organizational way to make innovation happen and to realize any kind of custom solution or to change how an organization work. Project Management is the set of capabilities, skills and tools to properly work on projects. The course aims to define the concept of a project and to show how, in the management of a successful business, project management and process management must coexist and integrate.

Nov 9th 2026
2 Weeks
Intercultural Communication and Conflict Resolution (Coursera) Coursera
University of California, Irvine

Intercultural Communication and Conflict Resolution (Coursera)

Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored.

Nov 9th 2026
3 Weeks
Habilidades de negociación y comunicación efectiva (Coursera) Coursera
Tecnológico de Monterrey

Habilidades de negociación y comunicación efectiva (Coursera)

Negociamos desde que inicia el día, a través de todas nuestras interacciones, ya sean laborales, sociales o familiares. Pero te has preguntado ¿Qué tan eficientemente negocias y si lo podrías hacer mejor? Esta es una gran oportunidad para que pongas en práctica y de manera inmediata los conocimientos adquiridos y compruebes que el proceso de negociar es dinámico y siempre se puede mejorar.

Nov 9th 2026
4 Weeks
William Shakespeare's Twelfth Night: Comedy, Conflict, and Community (Coursera) Coursera
University of Colorado Boulder

William Shakespeare's Twelfth Night: Comedy, Conflict, and Community (Coursera)

This course introduces and explores William Shakespeare’s classic comedy, Twelfth Night. Interviews with actors who appeared in the Colorado Shakespeare Festival’s 2019 production of Twelfth Night, as well as lectures by scholars and theater professionals who work and teach at the University of Colorado Boulder, offer students insight into Shakespeare’s artistic vision and its applications.

Nov 9th 2026
5-12 Weeks
Types of Conflict (Coursera) Coursera
University of California, Irvine

Types of Conflict (Coursera)

Conflict is everywhere and it is impossible to avoid conflicting viewpoints. However, not all conflict is bad, nor is it inherently negative. How conflict is handled makes all the difference. It is through proper identification and understanding of conflict that allows for effective resolutions, some of which may yield positive outcomes. In this course, we will examine the different types of conflict, how to understand and embrace the positive aspects of conflict, and how to successfully navigate conflict to positive resolution.

Nov 9th 2026
5-12 Weeks
Communication and Leadership during a Public Health Crisis (Coursera) Coursera
The State University of New York

Communication and Leadership during a Public Health Crisis (Coursera)

As the world changes dramatically around us, leadership skills are necessary to help keep the population safe and healthy. This course emphasizes why it is important to build leadership skills in public health positions and work with diverse teams while immersed in a crisis. The course is designed to help develop effective communication skills necessary to lead a team through conflict and crisis, and build strategies to reach a common goal.

Nov 2nd 2026
4 Weeks
Expert Communication for Career Success (Coursera) Coursera
National Research Tomsk State University

Expert Communication for Career Success (Coursera)

We will discuss interaction with colleagues: teamwork, collaborative problem solving, and conflict resolution. We will talk about interaction with superiors: building a relationship with your manager, influencing superiors, and becoming a leader. Finally, we will speak about interaction with subordinates: building your own team, leadership and decision making, and organizing effective meetings. By the end of the course, you will be able to communicate effectively with colleagues and managers, and be prepared to communicate as a manager with your own team of employees.

May 9th 2022
5-12 Weeks
Internal Displacement, Conflict and Protection (Coursera) Coursera
University of London

Internal Displacement, Conflict and Protection (Coursera)

This course provides insight into the phenomenon of internal displacement, a major humanitarian and development challenge in today’s world. Taking a global perspective, you will learn about who internally displaced persons (IDPs) are and where they come from, as well as delving into the fundamentals of the global protection response for IDPs and potential ‘solutions’ for those who have been internally displaced. The course places you at the centre of the learning experience through engagement with a range of robust and challenging activities, materials and online peer engagement.

Nov 16th 2026
5-12 Weeks
Russian Invasion of Ukraine Teach-Out (Coursera) Coursera
University of Michigan

Russian Invasion of Ukraine Teach-Out (Coursera)

The armed conflict in Ukraine first started in the beginning of 2014, when Russia invaded and annexed the Ukrainian region of Crimea. Over the past eight years, there has been ongoing conflict between Ukraine and Russia, with regular shelling and skirmishes occurring along Russian and Ukrainian borders in the eastern part of the country. On February 24, 2022, Russia launched a full-scale military invasion of Ukraine, plunging the entire country into war and sending shockwaves across the world.

Jul 25th 2022
1 Week