Coursera

Communication and Leadership during a Public Health Crisis (Coursera)

Offered by The State University of New York,

As the world changes dramatically around us, leadership skills are necessary to help keep the population safe and healthy. This course emphasizes why it is important to build leadership skills in public health positions and work with diverse teams while immersed in a crisis. The course is designed to help develop effective communication skills necessary to lead a team through conflict and crisis, and build strategies to reach a common goal.

Class Deals by MOOC List - Click here and see Coursera's Active Discounts, Deals, and Promo Codes.

Course 1 of 3 in the Leadership for Public Health Crises Specialization.

Syllabus

WEEK 1
The Importance of Being a Leader in Public Health
This module will focus on why it's important to build leadership skills in public health. As the world changes dramatically around us. Leadership skills are needed to help keep the population healthy.

WEEK 2
Foundations of Communication in Public Health
Communication is key to help everyone on a team ensure they understand what is needed and strategies to achieve the final goal. As public health professionals, communication could mean the difference between promoting population health and hindering it. This module will cover important skills related to communication during a crisis.

WEEK 3
Working in Interprofessional Teams During a Crisis
Working with an interprofessional team is needed during a crisis. Everyone on a team plays a different but unique role depending on the type of crisis that is occurring. This module will discuss strategies to work in interprofessional teams.

WEEK 4
Models and Methods of Conflict Resolution
In working with teams or being a leader in public health, conflict may arise. It's important to be prepared to work with people and defuse the situation, especially during a public health crisis. This module will discuss strategies of conflict resolution and ways to work with others to achieve a common goal.

Go to Class

MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Coursera

Google Cloud

Google Chat (Coursera)

CS: Information & Technology

In this course, we introduce you to Google Chat, Google’s chat software included with Google Workspace. You will learn about messaging individuals and groups in Google Chat. You will also discover customization options, collaboration features and how Google Chat integrates with other Google Workspace products. We will explore the use of spaces in Google Chat, showing you how to create, manage, search, and join them. Additionally, you will understand the distinctions between using a space and a group chat.

Nov 16th 2026

1 Week

Google Communication Coursera Plus

Coursera

University of Michigan

Instructional Methods in Health Professions Education (Coursera)

Education Health & Society

This course provides those involved in educating members of the health professions an asynchronous, interdisciplinary, and interactive way to obtain, expand, and improve their teaching skills. These skills can then be applied within their own professional context, with a variety of learners, extending across many stages.

Nov 16th 2026

5-12 Weeks

Education Healthcare Teaching

Coursera

Copenhagen Business School

An Introduction to Consumer Neuroscience & Neuromarketing (Coursera)

Management & Leadership

How do we make decisions as consumers? What do we pay attention to, and how do our initial responses predict our final choices? To what extent are these processes unconscious and cannot be reflected in overt reports? This course will provide you with an introduction to some of the most basic methods in the emerging fields of consumer neuroscience and neuromarketing. You will learn about the methods employed and what they mean. You will learn about the basic brain mechanisms in consumer choice, and how to stay updated on these topics. The course will give an overview of the current and future uses of neuroscience in business.

Nov 16th 2026

5-12 Weeks

Business Neuroscience Management

Coursera

Johns Hopkins University

Rastreamento de contato da COVID-19 (Coursera)

Health & Society

A crise da COVID-19 criou uma necessidade sem precedentes de rastreamento de contato em todo o país, exigindo que milhares de pessoas aprendessem rapidamente as principais habilidades. As qualificações para os cargos de rastreamento de contato diferem em todo o país e no mundo, com alguns novos cargos abertos a indivíduos com diploma de ensino médio ou equivalente.

Nov 16th 2026

1 Week

Public Health Infectious Diseases Coronavirus

Coursera

Rice University

Oral Communication for Engineering Leaders (Coursera)

Management & Leadership

Taught by Rice University communication faculty from the Rice Center for Engineering Leadership (RCEL). This course covers core topics in oral communication: Communication strategy, content, data visualization, and delivery. You’ll learn key principles in: Creating a communication strategy; Developing a clear message and organizing persuasive content; Creating strong visual support; Presenting data effectively; Presenting professionally and confidently; Handling formal presentations, giving pitches, speaking extemporaneously, managing online presentations, and lowering public speaking anxiety.

Nov 16th 2026

5-12 Weeks

Engineering Communication Public Speaking

Coursera

Yale University

Connected Leadership (Coursera)

Personal and Professional Development

This course is designed to maximize your ability to create change at the individual, team and system levels. Through study, reflection, and deploying practical tools, you will establish a firm connection between your clearly articulated Purpose, effective Priorities, visualized Potential for success, and pathway to maximized Progress. But, what does that mean in practice?

Nov 16th 2026

5-12 Weeks

Leadership Emotional Intelligence Team Management

Coursera

University of Houston

Value-Based Care: Organizational Competencies (Coursera)

Health & Society

This course is designed to introduce you to the changes an organization will need to make to succeed in value-based care and payment. In previous courses in this specialization, you were introduced to the Accountable Care Learning Collaborative (ACLC). One of the models you will explore is the ACLC’s Accountable Care Atlas model. This model, along with additional information from the Health Care Payment Learning and Action Network (HCP-LAN), will help you begin to understand the challenges and rewards of transitioning to value-based care. In Module 2, you will explore those concepts through the lenses of three types of healthcare organizations, tying those examples back to types of value-based contracts.

Nov 16th 2026

3 Weeks

Healthcare Public Health Payment Safety

Coursera

The Hong Kong University of Science and Technology - HKUST

English for Effective Business Writing (Coursera)

Languages & Literature

This course aims to improve your Business English writing skills by developing your use of vocabulary, grammar, understanding of different business writing genres, and your ability to write professional business documents. Skills learned in this course will be used in the cross-cultural communications course and help prepare you to produce the professional business documents in the Capstone project.

Nov 16th 2026

5-12 Weeks

Writing Communication Grammar

Coursera

University of Maryland, College Park

Surviving Disruptive Technologies (On Demand) (Coursera)

Management & Leadership

The purpose of this course is to help individuals and organizations survive when confronted with disruptive technologies that threaten their current way of life. We will look at a general model of survival and use it to analyze companies and industries that have failed or are close to failing. Examples of companies that have not survived include Kodak, a firm over 100 years old, Blockbuster and Borders.

Nov 16th 2026

4 Weeks

Business Management Economy

Coursera

University of Geneva

In the footsteps of Zika… approaching the unknown (Coursera)

Health & Society Medicine & Pharmacology

Welcome to this on-demand MOOC “In the footsteps of Zika… approaching the unknown”. This MOOC has been produced by Université de Genève Institut Pasteur, Université Paris Descartes and Centre Virchow-Villermé. With the help of the intervention of faculty members and international experts, we will explore together the recent Zika phenomenon, a previously rare benign virus that recently turned unexpectedly into the limelight when on the 1st of February 2016 it was declared by the WHO as a Public Health Emergency of International Concern.

Nov 16th 2026

5-12 Weeks

Health Diagnosis Vectors

Coursera

Johns Hopkins University

Community Change in Public Health (Coursera)

Health & Society Medicine & Pharmacology

In bringing about behavior change in public health, we often focus on the individual mother, student, or farmer. We should not forget the community structure and norms constrain for encouraging individual health behaviors. This course examines the community context of the changes needed to promote the public’s health. We begin by examining the various definitions of ‘community’ and the processes by which we ‘diagnose’ or seek to understand the structure and characteristics of different types of communities.

Nov 16th 2026

5-12 Weeks

Health Community Public Health

Coursera

University of North Texas

Management Foundations in the Hospitality Industry (Coursera)

Personal and Professional Development

This course is an introduction to motivation, leadership, communications, decision making, and leading people through effective management of human resources (HR), ethics, social responsibility, and managing consumer experiences in the hospitality industry by examining service-driven management foundations.

Nov 16th 2026

4 Weeks

Planning Management Leadership