Assessing Conflict (Coursera)

Assessing Conflict (Coursera)

Do you struggle to recognize conflicts early enough? Do you need to learn about the ways you and others face conflict? Learn these skills and more from the Assessing Conflict course!

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Course 1 of 4 in the Conflict Management For Everyone Specialization.

Skills You Will Gain

  • Recognizing reactions to conflict
  • Identifying the nature of conflict
  • Listening actively for interests
  • Asking Questions

Syllabus

WEEK 1: Start Here
WEEK 2: Identifying the nature of conflict
WEEK 3: Recognizing reactions to conflict
WEEK 4: Listening actively for interests
WEEK 5: Asking questions
WEEK 6: Course Conclusion

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