Influencing, Collaboration and Decision Making (Coursera)

The course emphasizes the importance of effective communication and the ability to analyze complex information to reach optimal decisions. By the end of the course, students will be equipped with the tools and techniques to influence others, build strong collaborative relationships, and make informed decisions that contribute to organizational success.

This course is designed for front-line, junior to mid-level supervisors and manager roles, responsible for leading teams, projects, and processes in a diverse range of organizations.

Participants should have a minimum of 3-5 years experience in roles that require leading, supervising, and managing people, projects, and processes critical within organizations.

What you'll learn

- Establish credibility and employ effective strategies to influence others.

- Build trust, adapt communication styles, and utilize persuasive techniques to gain support for ideas and initiatives.

- Positively influence stakeholders at different levels within the organization, effectively leading and inspiring others.

- Facilitate group decision-making processes, overcome biases, and build consensus among team members.

Syllabus

Influencing, Collaboration, and Decision Making

Module 1

This course explores strategies for influencing others, collaborating effectively, and making informed decisions. Students will learn how to build credibility, negotiate effectively, and analyze information to make sound judgments and decisions. The course covers techniques to foster a culture of trust and cooperation, resolve conflicts, and make consensus-based decisions. Through interactive exercises and case studies, students will develop their influencing and collaboration skills, enabling them to work effectively with stakeholders at different levels. The course emphasizes the importance of effective communication and the ability to analyze complex information to reach optimal decisions. By the end of the course, students will be equipped with the tools and techniques to influence others, build strong collaborative relationships, and make informed decisions that contribute to organizational success.