Hector Sandoval

More than 35 years of professional experience leading teams and projects around the world, in challenging industries, markets, and conditions. Deep knowledge and expertise in areas such as: Customer Service, Operations, Learning and Development, Commercial Alliances and Partnerships, Marketing and Branding, Human Resources, Talent and Organization Development, Labor Relations, Crisis and Change Management, Business Transformation, Corporate Communications.

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Effective Marketing in the Global Marketplace (Coursera)

In today's global marketplace, successful marketing hinges on the ability to connect with diverse audiences. This comprehensive course on Marketing introduces learners to core concepts and best practices for defining a target audience, crafting a strong value proposition, building brand identity, and implementing various marketing strategies. Whether you're a [...]

Voice of the Customer (VoC): Enhancing Experiences (Coursera)

In today's rapidly evolving global and personalized marketplaces, delivering exceptional customer experiences is no longer a one-time transaction but a continuous process. To thrive in this dynamic landscape, organizations must harness the power of the Voice of the Customer (VoC) – a practice that involves actively listening to customers [...]

Active Listening: Enhancing Communication Skills (Coursera)

Jan 6th 2025
Active Listening: Enhancing Communication Skills (Coursera)
Course Auditing
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In workplace and personal interactions, mastering active listening is a crucial skill for effective communication and building meaningful relationships. This comprehensive course on Active Listening introduces learners to a range of techniques and strategies that empower them to become active listeners in various interpersonal contexts. [...]

Influencing, Collaboration and Decision Making (Coursera)

Jan 6th 2025
Influencing, Collaboration and Decision Making (Coursera)
Course Auditing
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This course explores strategies for influencing others, collaborating effectively, and making informed decisions. Students will learn how to build credibility, negotiate effectively, and analyze information to make sound judgments and decisions. The course covers techniques to foster a culture of trust and cooperation, resolve conflicts, and make consensus-based decisions. [...]

Cross Functional Collaboration (Coursera)

Jan 6th 2025
Cross Functional Collaboration (Coursera)
Course Auditing
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Welcome to the "Cross-Functional Collaboration" course! This course focuses on the principles and strategies for collaborating effectively with colleagues from different functional areas. Through this course, you will learn techniques to overcome challenges, foster teamwork, and leverage diverse perspectives to achieve common goals. The course emphasizes the importance of [...]

Understanding Corporate Communications (Coursera)

Jan 6th 2025
Understanding Corporate Communications (Coursera)
Course Auditing
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This course is designed to provide participants with a comprehensive understanding of the communications function within an organization. The course focuses on two crucial aspects of corporate communications: internal employee communications and external communications through media and public relations. Participants will also gain insights into crisis communications and learn [...]
Jan 6th 2025
Course Auditing
44.00 EUR

Industrial Relations: Fostering Workplace Climate (Coursera)

Industrial Relations have evolved into a blend of legal frameworks, principles, and behaviors aimed at fostering a positive workplace climate. This course equips leaders and managers with the skills and knowledge necessary to create and support a workplace culture that emphasizes employee rights, effective communication, collaboration, and conflict resolution. [...]

Brand Management: Strategies for a Strong Brand (Coursera)

In a continuously changing business landscape, brands hold more significance than ever before. As consumers become increasingly discerning, and societal values continuously evolve, understanding the multifaceted roles of brands becomes imperative for driving meaningful market impact.

Launching Your Online Business: Strategies for Success (Coursera)

Nov 25th 2024
Launching Your Online Business: Strategies for Success (Coursera)
Course Auditing
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The course titled "Launching Your Online Business: Strategies for Success" is designed to provide practical and foundational guidance for turning entrepreneurial ambitions into digital realities. This comprehensive program offers a step-by-step roadmap for successfully inaugurating a thriving online business. The curriculum encompasses crucial aspects such as business planning, fundamental [...]
Nov 25th 2024
Course Auditing
45.00 EUR

Relationship Management and Business Development (Coursera)

Nov 25th 2024
Relationship Management and Business Development (Coursera)
Course Auditing
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Effort
Languages
Welcome to the "Relationship Management and Business Development" course! Building and managing relationships is a crucial skill set for driving business growth and development. In this course, you will learn effective strategies to identify, cultivate, and nurture relationships with clients, stakeholders, and business [...]