Conflict Resolution

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Conflict and stress management (Coursera)

This course contains theoretical and practical materials on organisational culture, business communication, the main characteristics and reasons of conflicts in organisations, exit strategies and stress management. The course aims at shaping the complex knowledge on the theory and methodology of organisational conflict management and stress management, forming practical skills [...]

Communicating and Negotiating in a Dynamic Global World (edX)

May 17th 2022
Communicating and Negotiating in a Dynamic Global World (edX)
Course Auditing
Categories
Effort
Languages
Within this course, you will learn how to better understand and master strategies for interpersonal encounters, including conflict resolution, in multicultural environments. You will also learn how to improve your global mindset and negotiation skills. This course uses a dynamic and engaging approach to develop the skills for effective [...]

Effective Communication for Building Relationships (Coursera)

We will discuss self-presentation: how you can create the right impression and fit in at work. We will talk about intercultural communication: cultural values and cultural intelligence, working in an intercultural climate, and working in an intercultural team. Finally, we will speak about interaction with clients: creating a win-win [...]

Expert Communication for Career Success (Coursera)

We will discuss interaction with colleagues: teamwork, collaborative problem solving, and conflict resolution. We will talk about interaction with superiors: building a relationship with your manager, influencing superiors, and becoming a leader. Finally, we will speak about interaction with subordinates: building your own team, leadership and decision making, and [...]

Conflict Resolution (edX)

It is no secret that conflict is a part of life and definitely a part of day-to-day business. Conflicts arise due to differences in personality or values. Conflict can be healthy. It is a perfectly normal and natural phenomenon of the human condition. Avoiding conflict can be termed as [...]

Negotiations and Conflict Management (saylor.org)

Self Paced
Negotiations and Conflict Management (saylor.org)
Free Course
Categories
Effort
Languages
Negotiation refers to the process of interacting in order to advance individual interests through joint action. Contrary to what you might think, negotiations are not confined to the professional world; we often negotiate in our personal lives. The principles that guide successful negotiations in world politics are equally important [...]