Strategic Thinking

Today, organizations find themselves dealing with an increasing amount of uncertainty. They are often ill-equipped at responding to disruptive change and find themselves blindsided by ‘unexpected’ landslides in their ecosystems. In order to hold their ground, they need to upgrade their capabilities, become more agile in adapting to [...]

Planning will get you far, but only if you know what you’re planning for. To think strategically, you need to analyze insights and evaluate possible scenarios before building that strategy. It’s possible to eliminate some uncertainties and identify trends, but you need the right process. You’ll have to gain [...]

You can plan what you want to accomplish, but other people will always be a factor. Planning for the actions of others can’t be taken lightly. You need to understand what people want, but you also need to have your influence on the conversation. Ultimately, you can use this [...]

Welcome Designers! In this course, you will learn to use the most important tools from the field of human-centered design to generate ideas: stakeholder mapping, journey mapping, personas, value-chain analysis, the job-to-be-done, ethnographic interviews, and more. Learn to connect with your customers on a human level, to get beyond [...]

Welcome, designers! In this course, developed at the Darden School of Business at the University of Virginia, you will carry on the design thinking process begun in our Insights to Inspiration course, beginning with the eighth step in our 14-Step process, bringing the ideas you developed in our Insights [...]

Welcome Designers! In this course, developed at the Darden School of Business at the University of Virginia, we will introduce you to the design thinking process. It is a project-based course in which you will identify a human-centered problem that you want to solve. We will focus our attention [...]