Welcome Designers! In this course, you will learn to use the most important tools from the field of human-centered design to generate ideas: stakeholder mapping, journey mapping, personas, value-chain analysis, the job-to-be-done, ethnographic interviews, and more. Learn to connect with your customers on a human level, to get beyond [...]
Learn the tools necessary for defining virtual community projects and how to share the project to gain buy-in, in a virtual setting. You can’t find a solution until you have a clear idea of what the problem is. Problems come in many different forms, but most community projects are [...]
