Stakeholder Mapping

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Design Thinking: Discovery Tools (Coursera)

May 13th 2024
Design Thinking: Discovery Tools (Coursera)
Course Auditing
Welcome Designers! In this course, you will learn to use the most important tools from the field of human-centered design to generate ideas: stakeholder mapping, journey mapping, personas, value-chain analysis, the job-to-be-done, ethnographic interviews, and more. Learn to connect with your customers on a human level, to get beyond [...]