Information Technology

In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight [...]

This course introduces administrative tasks that a system administrator can perform with Linux hosted on IBM Power servers. This includes virtualization concepts such as logical partitioning, installation of Linux, command-line operations, and more interesting administration and device management tasks. This course includes hands-on exercises with systems from an IBM data [...]

This specialization offers the latest developments in blockchain technology through a highly engaging learning experience with animated video components and intuitive course flow to maximize your knowledge retention.

This specialization offers the latest developments in blockchain technology through a highly engaging learning experience with animated video components and intuitive course flow to maximize your knowledge retention.

This specialization offers the latest developments in blockchain technology through a highly engaging learning experience with animated video components and intuitive course flow to maximize your knowledge retention.

Today organizations are either embracing digital technologies to improve their businesses or being disrupted by entrants with such capabilities. Therefore it is important for managers and executives of all organizations to learn about various technologies and apply them in innovative ways. Some of the most important trends in Information [...]

Firms make significant investments in IT. In the IS/IT Governance course we will discuss how to govern IT to make sure that the IT investments contribute to organizational goals and strategies. Firms need to formally evaluate significant IT investments. IT investments are also risky, so firms need to consider [...]

This self-paced training course gives participants broad study of security controls and techniques on Google Cloud. Through recorded lectures, demonstrations, and hands-on labs, participants explore and deploy the components of a secure Google Cloud solution, including Cloud Storage access control technologies, Security Keys, Customer-Supplied Encryption Keys, API access controls, [...]

This course covers a wide variety of IT security concepts, tools, and best practices. It introduces threats and attacks and the many ways they can show up. We’ll give you some background of encryption algorithms and how they’re used to safeguard data. Then, we’ll dive into the three As [...]

This course will transition you from working on a single computer to an entire fleet. Systems administration is the field of IT that’s responsible for maintaining reliable computers systems in a multi-user environment. In this course, you’ll learn about the infrastructure services that keep all organizations, big and small, [...]