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Virtual Agent Development in Dialogflow CX for Software Devs (Coursera)

Sep 20th 2021
Virtual Agent Development in Dialogflow CX for Software Devs (Coursera)
Course Auditing
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Effort
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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more [...]
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Virtual Agent Development in Dialogflow ES for Citizen Devs (Coursera)

Sep 20th 2021
Virtual Agent Development in Dialogflow ES for Citizen Devs (Coursera)
Course Auditing
Categories
Effort
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Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and [...]
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Virtual Agent Development in Dialogflow CX for Citizen Devs (Coursera)

Sep 20th 2021
Virtual Agent Development in Dialogflow CX for Citizen Devs (Coursera)
Course Auditing
Categories
Effort
Languages
Welcome to "CCAI Virtual Agent Development in Dialogflow CX for Citizen Developers", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice [...]
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Contact Center AI: Operations and Implementation (Coursera)

In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight [...]
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Mejora tu Negocio con Inteligencia Artificial (edX)

Optimiza tu negocio con las nuevas herramientas de inteligencia artificial para brindar una mejor experiencia a tus clientes. La AI o inteligencia artificial, el internet de las cosas, el Big Data, los asistentes virtuales y las tecnologías digitales han cambiado las reglas del juego en el mundo de los [...]
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Contact Center AI: Conversational Design Fundamentals (Coursera)

Sep 13th 2021
Contact Center AI: Conversational Design Fundamentals (Coursera)
Course Auditing
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Welcome to "Contact Center AI Conversational Design with Dialogflow", the first course in the "Customer Experiences with Contact Center AI" specialization. In this course, learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to Contact Center AI and [...]
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