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Contact Center AI: Conversational Design Fundamentals (Coursera)

Jun 17th 2024
Contact Center AI: Conversational Design Fundamentals (Coursera)
Course Auditing
Coursera
Google Cloud
Categories
CS: Information & Technology
Effort
Intermediate
3 Weeks
1-4 Hours/Week
Languages
English
English
Contact Center AI: Conversational Design Fundamentals (Coursera)
Welcome to "Contact Center AI Conversational Design with Dialogflow", the first course in the "Customer Experiences with Contact Center AI" specialization. In this course, learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to Contact Center AI and [...]
Customer Experiences with Contact Center AI Specialization
Contact Center AI
Conversational Design
Virtual Agent
Dialogflow
Insights
Coursera Plus
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Jun 17th 2024
Course Auditing
Coursera
Google Cloud
CS: Information & Technology
Intermediate
3 Weeks
1-4 Hours/Week
41.00 EUR/month
English
English

Create Your First Chatbot Using Google Dialogflow (Coursera)

Mar 7th 2022
Create Your First Chatbot Using Google Dialogflow (Coursera)
Free Course
Coursera
Coursera Project Network
Categories
CS: Software Engineering
Effort
Beginner
Self-Paced
Micro-Course
Languages
English
English
Create Your First Chatbot Using Google Dialogflow (Coursera)
In this one hour long guided project, we are going to create a chatbot which will assist the customers of a Burger Shop to place their order. For creating the chatbot we are going to use Google Dialogflow. Google Dialogflow is a natural language understanding platform used to design [...]
Chatbots
Dialogflow
Google
Chatterbot
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Mar 7th 2022
Free Course
Coursera
Coursera Project Network
CS: Software Engineering
Beginner
Self-Paced
Micro-Course
English
English