Engagement

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Voice of the Customer (VoC): Enhancing Experiences (Coursera) Coursera
Coursera Instructor Network

Voice of the Customer (VoC): Enhancing Experiences (Coursera)

In today's competitive marketplaces, delivering exceptional customer experiences is key to business success. This course, 'Voice of the Customer (VoC): Enhancing Experiences', will teach you how to actively listen to your customers, understand their needs, and use this valuable feedback to improve products, services, and overall customer satisfaction.

May 25th 2026
1 Week
Content Strategy for Professionals: Ensuring Your Content's Impact (Coursera) Coursera
Northwestern University

Content Strategy for Professionals: Ensuring Your Content's Impact (Coursera)

Dive deep into the world of Content Strategy with 'Content Strategy for Professionals: Ensuring Your Content's Impact'. This course is designed for those looking to enhance their visual communication skills, engage effectively with online communities, and measure the impact of their content. Learn about font choices, photography, video use, community building within social platforms, and how to optimize your strategy based on measurable outcomes.

Sep 9th 2024
3 Weeks
Introduction to People Analytics (Coursera) Coursera
Moscow Institute of Physics and Technology

Introduction to People Analytics (Coursera)

Dive into the world of data-driven HR with our 'Introduction to People Analytics' course. Master the art of leveraging technology and data to optimize human capital management and drive organizational performance. This practical course will equip you with essential skills using the 4Ts principle: Task, Theory, Technique, and Technology.

Aug 8th 2022
5-12 Weeks
Instructional Design: Facilitation Skills (FutureLearn) FutureLearn
University of California, Irvine

Instructional Design: Facilitation Skills (FutureLearn)

Transform your role as an instructional designer by mastering the art of course facilitation. This comprehensive course will equip you with the essential skills needed to train and mentor instructors, ensuring they deliver engaging and effective learning experiences. Whether you're looking to enhance your own teaching abilities or develop a team of skilled educators, this program goes beyond design to focus on the critical role of facilitation.

Jun 6th 2022
3 Weeks
Instructional Design: Educational Media (FutureLearn) FutureLearn
University of California, Irvine

Instructional Design: Educational Media (FutureLearn)

Transform your approach to online course design by mastering the art of instructional design in educational media. This FutureLearn course will equip you with innovative strategies to create compelling, interactive content that captivates learners and promotes deeper understanding. Discover how to move beyond traditional lectures and embrace new models for promoting student engagement and knowledge retention.

Jun 6th 2022
3 Weeks
Philosophy for Children and P.E.A.C.E. (EMMA) EMMA
University of Naples Federico II

Philosophy for Children and P.E.A.C.E. (EMMA)

Embark on a journey into the minds of children with 'Philosophy for Children and P.E.A.C.E.' This unique course, offered by the esteemed University of Naples, Federico II's Department of Humanities, introduces educators to the powerful tool of philosophical enquiry. By integrating this approach into the curriculum, teachers can cultivate critical thinking, empathy, and a global perspective in their students as part of the PEACE project.

Self Paced
Self-Paced