Strategies for Effective Engagement (Coursera)

Strategies for Effective Engagement (Coursera)
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Strategies for Effective Engagement (Coursera)
Being a successful professional requires creative, innovative, and entrepreneurial thinking, and to continually have a problem-solving mindset. As a systems thinker, you are expected to engage complex problems from multiple perspectives and different angles, viewing them holistically. This course exposes the student to a variety of tools used to engage stakeholders, collect data, and more deeply understand the community.

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This course will have three modules. Techniques for Data Collection will reinforce the importance of built trust and rapport with your client and stakeholders, which in turn creates buy in. Students will then learn how to enter a community, conduct rapid assessments to provide a snapshot of the community or organization, and maintain ethical conduct throughout. System Mapping & Analysis will focus on mapping systems and stakeholders, two different techniques that are useful to visualize systems and identify and evaluate a network of stakeholders. Finally, in Conducting Interviews & Surveys, students will learn different techniques to collect information. From focus group interview to one-on-one interviews, to surveys, systems thinkers need a mix of approaches in their toolbox to identify assess needs and assets, engage stakeholders, and collect information throughout all phases of project implementation.

WHAT YOU WILL LEARN

​- Learn to use a variety of tools used to engage stakeholders, collect data, and more deeply understand communities.

- ​Learn how to enter a community, map systems and conduct rapid assessments to provide a snapshot of the community or organization.

- Learn how to m​aintain ethical conduct throughout a community transformation initiative.


Course 2 of 3 in the Leading Sustainable Community Transformation Specialization.


Syllabus


WEEK 1: Introduction to Strategies for Effective Engagement

WEEK 2: Systems Mapping and Analysis

WEEK 3: System Mapping



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MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Course Auditing
39.00 EUR/month

MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.