Introduction to Professional Communication (Coursera)

Introduction to Professional Communication (Coursera)
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Introduction to Professional Communication (Coursera)
We will discuss modes of communication and how to effectively communicate in person, by phone and by email. We will talk about understanding the other person: communication principles, communication styles and reading between the lines. Finally, we will speak about influencing and being influenced: influencing strategies, strategies for presentations, making requests, declining requests, and mistakes in communication.

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By the end of the course, you will be able to communicate effectively in a variety of modes, make connections to your colleagues, and understand how to influence others and respond to influence.


Course 2 of 5 in the Effective Professional Communication Specialization


Syllabus


WEEK 1

Introduction


WEEK 2

Module 1. Introduction/Modes of communication

You will watch 3 lectures about different modes of communication such as communication in person, communication by phone or email. The module also contains 1 introductory lecture. You will complete 4 assessments to check your learning. To expand your knowledge further, you will be provided with additional materials and optional assessments.


WEEK 3

Understanding the other person

You will watch 3 lectures about understanding the other person through exploring communication principles, communication styles, active listening and reading between the lines. You will complete 4 assessments to check your learning. To expand your knowledge further, you will be provided with additional materials and optional assessments.


WEEK 4

Module 3: Influencing and being influenced

You will watch 5 lectures about influencing and being influenced: influencing strategies, strategies for presentations, making requests, declining requests, and mistakes in communication.

You will complete 7 assessments to check your learning. To expand your knowledge further, you will be provided with additional materials and optional assessments.


WEEK 5

Final Test



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Course Auditing
32.00 EUR

MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.