Professional Communication

We will discuss modes of communication and how to effectively communicate in person, by phone and by email. We will talk about understanding the other person: communication principles, communication styles and reading between the lines. Finally, we will speak about influencing and being influenced: influencing strategies, strategies for presentations, [...]

This course completes the Effective Professional Communication Specialization and is presented in the Capstone Project format. To successfully complete the specialization, students need to complete four assignments and check several answers from their fellow students. The tasks check the skills and abilities that were obtained in the course of [...]