Coursera

Como engajar equipes e criar cultura em ambientes virtuais (Coursera)

Offered by FIA Business School,

O programa é muito útil tanto para líderes quanto para membros de equipes virtuais. Os conhecimentos obtidos permite que você forme, participe e lidere equipes de maneira mais eficaz, principalmente em situações de mudança e transformação digital. O processo de aprendizagem é dinâmico, interativo e prático. Neste programa você aprenderá a reconhecer aspectos da cultura de uma equipe em ambientes virtuais que a maioria das pessoas normalmente desconhece. Frequentemente, são esses aspectos, aparentemente sem importância, que têm o maior efeito sobre os resultados coletivos da equipe.

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Ao concluí-lo você vai poder aplicar o aprendizado imediatamente com as equipes virtuais nas quais você atua e/ou lidera, bem como responderá a determinadas perguntas:
• Como a cultura se forma e se desenvolve num ambiente virtual?
• Como o engajamento das equipes virtuais pode ser otimizado usando storytelling?
• Por que o sucesso está vinculado a cultura da equipe?
• O que temos que aprender ou aprimorar sobre as conexões virtuais entre os membros de uma equipe?

What You Will Learn

Maximizar o desempenho dos membros de uma equipe virtual e criar uma cultura de aprendizagem contínua, transformação e inclusão digital.
Entender as características do ambiente virtual, usar técnicas de storytelling e promover o engajamento dos membros da equipe.
Lidar com conflitos em ambientes virtuais, saber antecipar-se aos problemas potenciais e estabelecer regras básicas comuns de comunicação.

Syllabus

WEEK 1
Liderança e Gestão de Equipes Virtuais
Na primeira semana você vai entender porque as transformações do mundo moderno geram novas demandas, competências e habilidades para profissionais que atuam em ambientes virtuais, além de aprender ações práticas que vão gerar resultados e aumentar seu engajamento, seja você líder ou membro de uma equipe virtual.

WEEK 2
Características das Equipes Virtuais
Na segunda semana você vai aprender técnicas, competências e habilidades que vão aprimorar a comunicação, confiança e o engajamento nas equipes virtuais. Tópicos práticos e muito úteis serão apresentados, como por exemplo storytelling, comunicação e gestão nos ambientes virtuais, desenvolvimento e feedback.

WEEK 3
Cultura Organizacional
Na terceira semana você vai poder consolidar seu conhecimento sobre equipes virtuais de alta performance, aprendendo como criar e manter uma cultura que possibilite maior engajamento, motivação e conectividade.

WEEK 4
Team Building
Na semana final você irá além das expectativas e aprenderá ações práticas de "team building" para gerar resultados, engajamento e um ambiente de aprendizagem contínua. Como atividade final você será capaz de estruturar um plano de ação prático para aplicar as habilidades que você aprendeu e ampliar a comunicação, cultura e o engajamento de equipes em um ambiente virtual.

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