Organizational Leadership

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Leadership Through Marketing (Coursera)

The success of every organization depends on attracting and retaining customers. Although the marketing concepts for doing so are well established, digital technology has empowered customers, while producing massive amounts of data, revolutionizing the processes through which organizations attract and retain customers. In this course, students will learn how [...]

Getting Started with Leadership (Coursera)

In this course, you will discover the importance of understanding context and its impact on the individual as a leader. You’ll consider how you define leadership and explore how organisations work through an exploration of the “what” and “why” of your own working environment. You will also look at [...]

Leadership, Motivation and Organizational Control (Coursera)

This course gives you access to the essential skills and knowledge that you will need as a supervisor to lead and motivate employees, and to implement and monitor effective organizational controls. At its conclusion, you will be able to: Identify the skills that leaders need and explain when specific [...]

Leadership Through Design Innovation (Coursera)

Today’s workplace calls for a new style of leadership to embolden and accelerate innovation. Design offers a novel way of discovering opportunities and bringing new approaches to life in ways that benefit all stakeholders. Learn how to engage with end users, effectively frame problems, identify potential solutions, and build [...]

Agile Leadership Capstone (Coursera)

This capstone project course takes you through a guided journey of putting together a comprehensive agile transformation packet. To create this packet, you will be creatively applying the concepts and tools we have covered in the first four courses of this Specialization. In the capstone course scenario, you were [...]

Leadership Communication for Maximum Impact: Storytelling (Coursera)

Storytelling is an essential part of leadership. Effective leaders communicate to inspire talent to excel; to partner with investors and communities; to engage with customers and clients and to grow their impact in the world as part of a global community. Cultivating an authentic, trustworthy and compelling narrative is [...]

Leadership Through Social Influence (Coursera)

This course will provide learners with a systematic general framework for analyzing persuasive influence situations. Learners will be able to identify different challenges faced by persuaders and to fashion appropriate strategies for addressing those challenges. The broad goal is to provide learners with not only an extensive persuasion tool [...]

High Performance Collaboration: Leadership, Teamwork, and Negotiation (Coursera)

Are leaders born or made? Learn the essential skills to develop and expand your leadership repertoire, design teams for collaboration, and craft win-win negotiation strategies. High Performance Collaboration: Leadership, Teamwork, and Negotiation focuses on leadership, teamwork, and negotiation. Students will engage in self-assessments to analyze their leadership style, develop [...]

Gestión de personas: Recursos Humanos (edX)

Self Paced
Gestión de personas: Recursos Humanos (edX)
Course Auditing
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Effort
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Eneste curso en línea te ayudaremos para que aprendas a observar, analizar y diseñar experiencias memorables para el cliente interno que impactarán en la fidelización incremental del cliente externo.