FutureLearn

Social and Digital Media Analytics (FutureLearn)

Offered by Purdue University,

Learn how to analyse social and digital media and how to turn this data into useful insights and actions. Understand how to get value from digital and social media. How can social and digital media help a business improve? How can we get useful data from social and digital media? What are the limitations of such data? Get answers to these questions and more in this introductory course to social and digital media analytics.

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In the course, you’ll learn how to turn social and digital media information into business intelligence, and discover why it’s so useful for professionals.
You’ll look at the different types of data you can get from social media and the opportunities and limitations each presents.

What topics will you cover?

Introduction to social media analytics
Overview of digital analytics
Twitter as a data source for analysis
Introduction to social media analytics research
Data science and social media analytics
Building a social media research program
Extracting meaning from data
Tools to track social media analytics
Organizing and categorizing social media data
Analysing social media data using t-tests and correlations

What will you achieve?
By the end of the course, you'll be able to...

Discuss the constraints, opportunities and limitations of using data from social media
Evaluate the basic types of social media data relevant to professionals
Identify the possibilities with social media data and techniques available
Explore social and media data to answer questions and report actionable insights

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