Coursera

Analíticas y Métricas de Marketing (Coursera)

Offered by Tecnológico de Monterrey,

En este primer curso se comprenderá el comportamiento de los usuarios y el impacto en la medición de interacciones que se dan en las Páginas web, Landing page o búsquedas de información de navegadores tradicionales. También podremos distinguir las principales herramientas de la analítica que se utilizan en el mercado y la importancia en el uso de Google Analytics. También será relevante identificar los principales objetivos comerciales y de marca a través del uso de las herramientas y métricas de analítica web.

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Los objetivos del curso son los siguientes:

Comprender el comportamiento de los usuarios y el impacto en la medición de interacciones que se dan en las Páginas web, Landing page o búsquedas de información de navegadores tradicionales.
Distinguir las principales herramientas de analítica que se utilizan en el mercado y la importancia en el uso de Google Analytics.
Identificar los principales objetivos comerciales y de marca a través del uso de las herramientas y métricas de analítica web.

Es importante aclarar que junto con los alcances de los cursos 1 y 2 podremos entender la importancia que tienen las métricas en Marketing, haciendo un enlace entre lo tradicional y lo digital, con la intención de proporcionar las habilidades para desarrollar y editar sitios web para hacerlos más atractivos, así como enlazarlos con el uso de las redes sociales adecuadas para lograr un match con la estrategia organizacional y alcanzar los objetivos que tenga la organización.

Syllabus

WEEK 1
Introducción a las Herramientas de Análisis y Medición
En este primer tema vamos a tratar de la definición de analítica web, herramientas y métricas. Así mismo, daremos una introducción a la terminología básica, donde también hablaremos de las etapas de la analítica web.

WEEK 2
¿Cuál es la relación entre el Marketing Digital y la Analítica Digital?
En la segunda parte de este curso nos centraremos en entender la relación que se presenta entre el Marketing Digital y la Analítica Digital. Donde también nos concentraremos en la creación para definir un plan básico de medición, y la forma de hacerlo adecuadamente.

WEEK 3
Conociendo los Principales Análisis de Marketing Digital
En este tercer tema del curso nos enfocaremos en conocer los principales Análisis de Marketing Digital. Además, también nos concentraremos en las audiencias y segmentos, así como el Análisis de Grupos y de la competencia.

WEEK 4
Fallas Recurrentes en las empresas
En este último tema del curso nos centraremos en comprender la importancia de los Embudos de Conversión, así como sus diferentes tipos. También revisaremos lo importante que es impulsar el uso de la Analítica Digital para una mejor toma de decisiones.

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