Hospitality

Sort options

Culture of Services: Paradox of Customer Relations (edX)

Understand the subtle and sometimes counter-intuitive dynamics of customer relations. Learn a fresh, cultural perspective on service-focused industries. Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service [...]

A Beginner's Guide to Coffee (OpenLearning)

This course describes the basics of coffee that is suitable for anyone who knows little or nothing about coffee but has high interest to learn it. Even if learners do not drink coffee, this course will help them to understand coffee starting from its cherry form until it is [...]

The Geopolitics of Hospitality (FutureLearn)

Discover the role that cooking and hospitality play in international relations. Explore the rising discipline of gastrodiplomacy. Diplomacy and hospitality are similar in many ways: they bring people from various cultural and social origins together. In international politics, the ritual of meal preparation can help mitigate potentially contentious relationships. [...]

Biosciences: A Business Journey with Caffeine Cafe (OpenLearning)

This MOOC will teach you the fundamentals that you need to start a business. Case study used throughout is based on cafe business "Caffeine Cafe". In the span of just a few weeks we will go through the whole process step by step explaining every aspect of how [...]