Hospitality

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International Hospitality & Healthcare Services Marketing (Coursera)

As the fastest-growing sectors of the current global economy, both hospitality and healthcare services sector offer tremendous growth opportunities for incumbents and entrepreneurial opportunities for new entrants. To flourish on these opportunities, one must first understand each industry's unique characteristics. This course is designed to help those who are [...]

Innovation and Technology Management in Tourism and Hospitality (edX)

Learn about information and communication technologies [ICTs] and innovations in the hotel and tourism industries. Gain an in-depth understanding of the strategic applications of ICT (information and communication technologies) innovations in the hospitality and tourism industry. You will learn about the roles of ICT infrastructures and tools in shaping [...]

Managing Human Resources in the Hospitality and Tourism Industry (edX)

Understand essential human resources concepts and theories and analyze contemporary issues in the management of human capital. In this business and management course, we will analyze contemporary issues in the management of human capital in the hotel and tourism industry, within both macro- and [...]

Managing Marketing in the Hospitality and Tourism Industry (edX)

Learn the latest principles and theories in marketing and how to apply them to the hospitality and tourism industry. Marketing within the hotel and tourism industry presents unique challenges, as marketers are tasked with selling services and memories rather than goods. In this hospitality management course, you will learn [...]

Introduction to Hospitality and Tourism Industry (edX)

This MOOC is for individuals who are desirous of discovering the career opportunities and adventures available to and experienced by the Hospitality/Tourism industry professional person. Looking for a career that will never grow old? Looking for a job you can perform anywhere in the world? Looking for a daily [...]

Hospitality and Tourism Technology and Innovation (edX)

Learn about information and communication technologies [ICTs] and innovations in the hotel and tourism industries. Gain an in-depth understanding of the strategic applications of ICT (information and communication technologies) innovations in the hospitality and tourism industry.

Culture of Services: Paradox of Customer Relations (edX)

Understand the subtle and sometimes counter-intuitive dynamics of customer relations. Learn a fresh, cultural perspective on service-focused industries. Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service [...]

A Beginner's Guide to Coffee (OpenLearning)

This course describes the basics of coffee that is suitable for anyone who knows little or nothing about coffee but has high interest to learn it. Even if learners do not drink coffee, this course will help them to understand coffee starting from its cherry form until it is [...]

The Geopolitics of Hospitality (FutureLearn)

Discover the role that cooking and hospitality play in international relations. Explore the rising discipline of gastrodiplomacy. Diplomacy and hospitality are similar in many ways: they bring people from various cultural and social origins together. In international politics, the ritual of meal preparation can help mitigate potentially contentious relationships. [...]

Biosciences: A Business Journey with Caffeine Cafe (OpenLearning)

This MOOC will teach you the fundamentals that you need to start a business. Case study used throughout is based on cafe business "Caffeine Cafe". In the span of just a few weeks we will go through the whole process step by step explaining every aspect of how [...]