Coursera

Fundamentos de Clientes e Concorrência com o 10,000 Women da Goldman Sachs (Coursera)

Offered by Goldman Sachs,
Fundamentos de Clientes e Concorrência com o 10,000 Women da Goldman Sachs (Coursera)

Este curso online gratuito é um dos 10 cursos disponíveis na coleção 10,000 Women da Goldman Sachs, projetado para empreendedoras prontas para levar seus negócios para o próximo nível. Neste curso, você examinará o processo de compra de seus clientes e irá explorar os benefícios da segmentação de mercado. Por meio da análise competitiva de seus concorrentes e da identificação de sua vantagem competitiva, você observará como a compreensão sobre seus clientes e concorrentes pode ajudá-la a maximizar o valor de sua oferta, permitindo que você expanda o crescimento dos seus negócios.

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Ao final deste curso, você terá desenvolvido uma Proposta de Valor para o Cliente (PVC) clara. Isso permitirá que você comunique sua oferta comercial aos clientes e seu público-alvo de uma forma atraente.

Você terá a oportunidade de examinar como o desenvolvimento de uma estratégia de preços pode apoiar melhor o crescimento do seu negócio.

A coleção de cursos 10,000 Women oferece uma experiência de aprendizagem online verdadeiramente flexível. Você tem a liberdade de abordar o programa da maneira que for melhor para você -– faça qualquer curso, ou combinação de cursos, para adaptar sua jornada de aprendizado às necessidades individuais de crescimento de seus negócios. Se você optar por fazer todos os 10 cursos, você irá explorar todos os elementos-chave do seu negócio e desenvolver um plano completo para o crescimento do mesmo. Você pode descobrir mais sobre a coleção 10,000 Women da Goldman Sachs nas páginas de FAQs.

What You Will Learn

  • Definir e categorizar seus clientes e suas necessidades.
  • Comparar sua empresa com os concorrentes para definir sua vantagem competitiva.
  • Expressar sua Proposta de Valor para o Cliente (PVC).
  • Desenvolver uma estratégia de preços para sua empresa.

Syllabus

WEEK 1
Fundamentos de Clientes e Concorrência com o 10,000 Women da Goldman Sachs
Neste curso, você explorará a importância de compreender seus clientes e sua concorrência, e de considerar como esta compreensão pode ser utilizada para maximizar o valor para seus clientes-alvo e para sua empresa. Ao final deste curso, você terá desenvolvido uma clara Proposta de Valor para o Cliente (PVC), a qual comunica a oferta de sua empresa para seus clientes-alvo de uma maneira atraente, bem como considera como desenvolver sua estratégia de preços para apoiar o crescimento dos seus negócios. Para alterar as configurações de idioma na plataforma Coursera, selecione o perfil da sua conta na barra de navegação superior ao lado direito e selecione Configurações. Escolha o seu idioma preferido na caixa suspensa Idioma e selecione Salvar para configurar sua preferência.

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