Starting a Business 3: Customers and Competitors (FutureLearn)

Offered by University of Leeds,
Starting a Business 3: Customers and Competitors (FutureLearn)

Find out how understanding and targeting your market can help your business stand out from the crowd. To run a successful business you need to understand who your customers are and importantly, how you are going to reach them.

Class Deals by MOOC List - Click here and see FutureLearn's Active Discounts, Deals, and Promo Codes.

Whether you have an idea for a future venture or you already have a side-line business whilst studying, this course will help you to recognise and understand your target market. It will give you the time to plan and help you to start documenting your thoughts in a structured business plan while allowing you to share your ideas with others.
This course is the third in a series of six about ‘starting a business’.

What topics will you cover?

  • Define a market: identifying customers and competitors
  • The theory of understanding markets: the differences between a market and an industry
  • Analyse a market: the market size and its potential
  • How to determine a business’ target market
  • Competitor analysis
  • How to target specific customers
  • The business plan: customers and competitors

Learning on this course
You can take this self-guided course and learn at your own pace. On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?
By the end of the course, you‘ll be able to...

  • Assess the importance of understanding customers and competitors when starting a business.
  • Discuss the difference between a market and an industry to help define the market and the product or service to offer to that market.
  • Evaluate the entrepreneur’s business challenge: Which markets should Ashleigh target for her product?
  • Explore the market for a business plan.
  • Discuss the size, scale and characteristics of your market.
  • Summarise your key competitors or those of another business by performing a competitor analysis.

Who is the course for?
This course is part of the Going to University collection which has been specifically designed for students at schools and colleges. They provide a taster of undergraduate study at the University of Leeds and help students to decide which subject to study at university.
Completion of the courses will also enhance students’ university applications.
The courses can also be used as a teachers’ classroom enrichment resource.
Courses in this collection are also great for people that want an introduction in the specific subjects discussed in each course.

Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Digital Skills: Web Analytics (FutureLearn) FutureLearn
Accenture

Digital Skills: Web Analytics (FutureLearn)

Learn about the role of web analytics in business, the types of analytics and how to use different techniques. Explore the world of web analytics and develop skills to grow your career. What is web analytics? And why are web analytics important? With this course, you’ll explore some of the fundamentals of this increasingly popular skill and learn how to apply it to your own online business. You’ll begin by looking at the basics of web analysis, including the different types of analytics and what they’re used for, before exploring some key areas in more detail.

Self Paced
2 Weeks
Understanding Fashion: From Business to Culture (FutureLearn) FutureLearn
Institut Français de la mode - IFM

Understanding Fashion: From Business to Culture (FutureLearn)

From its impact on culture and society to consumer behaviour, discover the business of fashion with Institut Francais de la Mode. Study fashion and culture with fashion industry experts from Chanel and YSL. Over almost 150 years, the fashion industry has transformed many aspects of Western culture. On this course, you’ll explore the interaction of fashion, society and business with IFM professor, Benjamin Simmenauer.

May 16th 2022
4 Weeks
Essential Skills for Your Career Development (FutureLearn) FutureLearn
University of Leeds,Institute of Coding

Essential Skills for Your Career Development (FutureLearn)

Take charge of your career development and identify the skills you need to plan and achieve your career goals. Learn the professional career development tools to get your career on track. Most people want to achieve career success, but how can you make it a reality? On this course, you’ll get the tools to take your career to the next level.

Self Paced
2 Weeks
Business History of the FIFA World Cup (FutureLearn) FutureLearn
University of York

Business History of the FIFA World Cup (FutureLearn)

Trace the historic development of the FIFA World Cup as a business entity to build expertise in sports business and management. On this three-week course from the University of York, you’ll trace the business history of the FIFA World Cup. Acknowledging the broader cultural, political, economic and social context of the tournament, you’ll examine its status as a business supported by a system of increasingly powerful monopolies.

Self Paced
3 Weeks
Innovation: the World's Greatest (FutureLearn) FutureLearn
University of Leeds

Innovation: the World's Greatest (FutureLearn)

Understand what innovation means and consider the history and developments of innovations that are important in our daily lives. This course considers innovations throughout history identifying that very few innovative ideas are new; the vast majority take something that is already working and improve it, be it a product, service or process.

May 23rd 2022
2 Weeks
Managing Innovation: Learning to Prototype for Business (FutureLearn) FutureLearn
St George's, University of London,Bayer

Managing Innovation: Learning to Prototype for Business (FutureLearn)

Understand how to pitch innovative ideas using prototypes, and develop your skills by creating your own prototype. In order for companies to remain competitive, they have to create innovative products, processes or services to satisfy new or existing customers. Prototypes allow you to test your ideas early on to get invaluable feedback informing you about what the customers really want.

Self Paced
3 Weeks
The Luxury Industry: Customers and Luxury Experiences (FutureLearn) FutureLearn
Glion Institute of Higher Education

The Luxury Industry: Customers and Luxury Experiences (FutureLearn)

Understand the role of customer experiences in the luxury industry and what luxury experiences may look like in the future. Explore the evolution of the luxury industry through time. Though ‘luxury’ is an established topic, the industry is very much alive and constantly evolving, with changing definitions through time, cultures, and industry. On this three-week course, you’ll investigate the origins and heritage of the luxury industry before examining the evolution of customer experience (CX), as well as developments for the future.

May 16th 2022
3 Weeks
Starting a Business 6: Funding Your Business (FutureLearn) FutureLearn
University of Leeds

Starting a Business 6: Funding Your Business (FutureLearn)

Raising funds in an important when starting a business; find out which source of funding is most suitable for your business idea. A successful business requires funding to get it started. There are many ways to get your business up and running, from the informal such as personal savings and borrowing, borrowing from friends and family, to the more formal avenues like bank loans, raising equity to crowd-funding. This course will help you consider the finance options available for businesses, and how to fund the expansion of a business.

Self Paced
2 Weeks
Digital Skills: Digital Skills for Work and Life (FutureLearn) FutureLearn
Accenture

Digital Skills: Digital Skills for Work and Life (FutureLearn)

Learn about how digital is changing the world of work, and how you can successfully grow your career in the digital age. Digital technology now touches almost every aspect of our lives, including work. On this course, you will explore how you can build a successful career in the digital age. You’ll get a closer look at the meaning of digital, and how it has changed the way we work.

Self Paced
2 Weeks
Principles of Service Management (FutureLearn) FutureLearn
Hanken School of Economics

Principles of Service Management (FutureLearn)

Your customers are your key resource. Explore a service-based approach to marketing and management that can better serve them. Find out what the discipline of Service Management can do for your business. Today an increasing number of companies compete on service, not product. As a result, understanding a service-based approach to business is essential - even for product-based businesses.

Oct 21st 2024
5-12 Weeks
How to Succeed at: Interviews (FutureLearn) FutureLearn
The University of Sheffield

How to Succeed at: Interviews (FutureLearn)

This free three week course provides the tools you need to succeed at interviews and land your dream job or course place. Being offered an interview is exciting but can be quite daunting. On this course, our experts from The Careers Service here at The University of Sheffield will make sure you are prepared for the big day.

Dec 2nd 2024
3 Weeks