Communication and Interpersonal Skills at Work (FutureLearn)

Communication and Interpersonal Skills at Work (FutureLearn)

Improve your communication skills at work and learn how to navigate positive collaboration in the modern workplace. Discover useful communication strategies for the workplace. Whether we communicate from behind a screen or face to face, strong interpersonal skills allow us to share ideas, points of view, expertise, and information effectively. On this course, you’ll discover the best communication strategies for effective workplace collaboration, and reflect on your own personal communication style.

Class Deals by MOOC List - Click here and see FutureLearn's Active Discounts, Deals, and Promo Codes.

You’ll learn the importance of matching your communication style with your work and project goals and learn how to manage and control challenging conversations.

What topics will you cover?

  • Identifying your personal communications style
  • Exploring different communication platforms
  • Exploring your approach to communication
  • Applying your communication style in the workplace
  • Managing challenging conversations with positive outcomes
  • Demonstrating your communication skills

What will you achieve?
By the end of the course, you‘ll be able to...

  • Identify your personal communications style
  • Explore different communication platforms
  • Reflect on whether your communication is aligned to your goals
  • Apply your communication style in the workplace
  • Engage in challenging conversations with positive outcomes
  • Reflect on your personal style and technique

Who is the course for?
This course is designed for people who have digital skills but would like to build confidence in using digital technology in the workplace.
This may include those studying for A-levels, those who have a degree, or those who want to improve their career prospects.
The course will also be useful for anyone in employment who wants to boost their digital skills or anyone returning to the workplace who’d like to gain confidence in how working practices have evolved.

Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Starting a Business 6: Funding Your Business (FutureLearn) FutureLearn
University of Leeds

Starting a Business 6: Funding Your Business (FutureLearn)

Raising funds in an important when starting a business; find out which source of funding is most suitable for your business idea. A successful business requires funding to get it started. There are many ways to get your business up and running, from the informal such as personal savings and borrowing, borrowing from friends and family, to the more formal avenues like bank loans, raising equity to crowd-funding. This course will help you consider the finance options available for businesses, and how to fund the expansion of a business.

Self Paced
2 Weeks
Essential Skills for Your Career Development (FutureLearn) FutureLearn
University of Leeds,Institute of Coding

Essential Skills for Your Career Development (FutureLearn)

Take charge of your career development and identify the skills you need to plan and achieve your career goals. Learn the professional career development tools to get your career on track. Most people want to achieve career success, but how can you make it a reality? On this course, you’ll get the tools to take your career to the next level.

Self Paced
2 Weeks
Upcycling: From Green Ideas to Starting a Business (FutureLearn) FutureLearn
MINCA,Hands of Honour

Upcycling: From Green Ideas to Starting a Business (FutureLearn)

Explore the concept of upcycling, its link to sustainable development, and how you can start your own upcycling business. Understand upcycling, how to make upcycling products and start up a company. Have you ever turned unwanted objects or waste materials into entirely new products? Upcycling is the ideal way to combine creative ideas with a passion for sustainability and entrepreneurship.

Self Paced
3 Weeks
Investigating Innovation (FutureLearn) FutureLearn
Deakin University,Coventry University

Investigating Innovation (FutureLearn)

What is innovation and why is being innovative important in your personal and professional life? Find out with this online course. Discover different types, processes, and outcomes of innovation. Innovation is a key element of entrepreneurial success and growth for any organisation. Being innovative gives a business a competitive advantage and helps shape a positive future.

Self Paced
2 Weeks
Starting a Business 1: Vision and Opportunity (FutureLearn) FutureLearn
University of Leeds

Starting a Business 1: Vision and Opportunity (FutureLearn)

Interested in starting a business? This course will help you define your vision and discover opportunities to make it happen. A successful business starts with a clear vision and a thorough understanding of the opportunities available to turn that vision into a reality. Whether you have an idea for a future venture or you already have a side-line business whilst studying, this course will help you consider your vision and explore the opportunities available.

Self Paced
2 Weeks
Working Supportively With Refugees: Principles, Skills and Perspectives (FutureLearn) FutureLearn
University of Glasgow

Working Supportively With Refugees: Principles, Skills and Perspectives (FutureLearn)

Learn how the principals of psychological well-being, communication and interpretation can benefit your work with refugees. Explore interdisciplinary approaches to working with refugees. Refugees are a diverse group, speaking many languages and of varied religions and ethnicities. This course acknowledges that skills requirements are changing rapidly and offers training for those working in this area.

Self Paced
3 Weeks
Social Enterprise: Turning Ideas into Action (FutureLearn) FutureLearn
Middlesex University London

Social Enterprise: Turning Ideas into Action (FutureLearn)

Learn how to turn your social enterprise ideas into action in this free online course from Middlesex University Business School. How can you turn a social enterprise idea into action? In this course, you will identify the problem your idea is trying to solve, design your social enterprise venture model and prepare to take it to market. This course is a must for anyone who wants to launch a social enterprise.

Self Paced
3 Weeks
Starting a Business 2: People and Networks (FutureLearn) FutureLearn
University of Leeds

Starting a Business 2: People and Networks (FutureLearn)

Find out how working with people and exploring networks can help you take your business to the next level. A successful business relies heavily on people and networking. A good team and wider network are essential to success and growth. Whether you have an idea for a future venture or you already have a side-line business whilst studying, this course will help you to recognise the people who can help you take your business forward in both formal and informal business networks.

Self Paced
2 Weeks
Starting a Business 4: Business Processes (FutureLearn) FutureLearn
University of Leeds

Starting a Business 4: Business Processes (FutureLearn)

Understand how business works and performance can be improved so that you can take your business forward and manage growth. A successful business relies on processes and information systems; it is important that an entrepreneur pays close attention to how their business works and how performance can be improved so that they are in a position to take it forward and manage growth.

Self Paced
2 Weeks
Business History of the FIFA World Cup (FutureLearn) FutureLearn
University of York

Business History of the FIFA World Cup (FutureLearn)

Trace the historic development of the FIFA World Cup as a business entity to build expertise in sports business and management. On this three-week course from the University of York, you’ll trace the business history of the FIFA World Cup. Acknowledging the broader cultural, political, economic and social context of the tournament, you’ll examine its status as a business supported by a system of increasingly powerful monopolies.

Self Paced
3 Weeks