Working Supportively With Refugees: Principles, Skills and Perspectives (FutureLearn)

Combining principals of psychological well-being, intercultural communication, interpretation and conflict management, this course will help you to understand who refugees are and how you can support their integration in the receiving countries.

What topics will you cover?

• The basics about human migration, refugees and legal framework
• Cultural diversity and interethnic relations
• Socialisation, conflict resolution and social inclusion
• Principles on psychological well-being and socio-emotional health in refugee cases. Strategies for the mediator to support the target group and their own self-care
• Communication and interpreting in contexts of cultural mediation
• The practice of cultural mediation in the reality of refugees

What will you achieve?
By the end of the course, you'll be able to...

• The legal, social and cultural grounding for the refugee's integration in different European countries
• Critically on the process of intercultural communication and interpretation, in the reality of and in the work with refugees
• The idea of social integration, assessing ways in which cultural mediators could offer adequate support to refugees, asylum seekers and migrants
• Awareness of principles of psychological well-being and socio-emotional health of refugees
• Strategies for mediators to support refugees and attend to their own self-care
• The skills needed to work with refugees including group management, intercultural communication, and conflict negotiation