Business Management

In Course Two of the Art of Sales Specialization, you will learn how to run high-impact meetings that create complete separation between you and everyone else your customer comes into contact with. You will learn the importance of asking better questions and how to anticipate and handle sales objections. [...]

This course will be the final course in the Global Procurement and Sourcing Specialization. We will covering three things: First, there will be a final set of readings of articles that are looking at the future of Strategic Procurement and Sourcing. While many of the articles differ in their [...]

In this course you will learn some tools to evaluate supply markets from a Strategic level (e.g. Macro) (PESTLE) to Tactical level (e.g. Industry) (Supply Market Segmentation, Five Forces, Supply Chain Mapping) to Operational Level (Supplier) (Informational Sources, SWOT, Financial Analysis)

This course will cover Supplier Selection and Evaluation, Contract Management, Quality & Risk Management, and Ethics. One of the important decisions that a Procurement professional makes is selecting the right supplier.We will cover how to evaluate suppliers, using a very simple evaluation tool, to select the right [...]

This course will teach you the necessary negotiation skills to be successful. We will be covering the overall negotiation process, how to establish objectives (e.g.Most Desirable Option (MDO), Least Acceptable Alternative (LAA), Best Alternative To a Negotiated Agreement (BATNA)), what type and how to gather facts and collect [...]

This free online course is one of 10 courses available in the Goldman Sachs 10,000 Women collection, designed for entrepreneurs ready to take their business to the next level. This course focuses on the most critical resource for growth in your business – your employees. Understanding of human resource [...]

Have you ever gotten really excited about reading or writing a business plan? You might have started out excited, but I’m going to bet you didn’t stay that way. Let’s be honest- business plans are boring and mostly ignored. In this course, you’ll learn key tools from the [...]

En una ocurrente frase, Peter Drucker, pionero en el campo de la gestión empresarial, afirmó en una ocasión que las personas tienen una tendencia perversa a comportarse como seres humanos. Con ello quería señalar algo que es evidente: que las personas no somos máquinas y, por ello, no [...]

The only thing you get to change is yourself, and in the prerequisites to this course we’ve given you real tools to do that. Now, use those tools to influence the course of your future, your team's future, and your organization's future. Make a plan for yourself that will [...]

Part of being an effective leader is learning how to play to your strengths and overcome characteristics that don't lend to good leadership practices. During the course, you will examine your own strengths and learn ways to use them in a leadership role. Learn to manage stress and solve [...]