Methodologies for Service Design (FutureLearn)

Methodologies for Service Design (FutureLearn)
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Methodologies for Service Design (FutureLearn)
Explore what service design is and how it can help push your business thinking outside of its comfort zone. In an era of unprecedented challenge and change for business, stability is no longer a given. In a time of sudden changes and sharp shocks, its never been more important to be able to think outside the box. On this course, you’ll learn what service design is, and how its methodologies can support business domains and entrepreneurial challenges, with a focus on cases from Japan and around.

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You’ll explore ideas that engage with accounting, IT, marketing, and philosophy. Ultimately, you’ll identify the markets you want to target and undertake a deep dive into your enterprise ideas, learning how you can support your team, and grow your business.


What topics will you cover?

- Innovation management

- Management control

- Service exchange and gift economy platform

- Innovation marketing

- Intellectual-property strategy

- Startup financing and strategy

- Service design philosophy


What will you achieve?

By the end of the course, you‘ll be able to...

- Identify what strategies to take on whichever design phase you are at

- Reflect your current expertise and the resources you have available for a service

- Explore what your core competence is and elaborate your ideas for a target market

- Synthesise seven different academic domains and integrating to actually design a service

- Develop soft skills for a smoother collaboration amongst your team and with your stakeholders related to your service



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MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Free Course

MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.