Coursera

Marketing e vendas B2B: Fechando novos negócios (Coursera)

Offered by Universidade de São Paulo, Brasil,
Marketing e vendas B2B: Fechando novos negócios (Coursera)

Aprenda a aumentar as vendas em negócios B2B com técnicas e estratégias de Marketing. Este curso introdutório oferece conteúdos teóricos e práticos dados pelos profissionais das maiores startups brasileiras, como Lean Survey, looqbox, Colaboradores, entre outras.

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Neste curso serão abordados os seguintes temas:

  • Princípios básicos de Marketing
  • Interação entre Marketing e vendas
  • Como entender o seu cliente
  • Leads
  • Etapas de conversão
  • Inbound
  • Novas práticas em Outbound
  • Métricas e Metas
  • Como vender
  • Customer success e Como fidelizar o cliente
  • Ferramentas e suas aplicações

Ao final desse curso, esperamos que você esteja familiarizado com os principais conceitos, ferramentas e metodologias de concepção da melhor estratégia de marketing e vendas para o seu negócio.

Syllabus

WEEK 1
Introdução + Clientes
Bem vindos! Nesta primeira semana do Curso de Marketing e Vendas B2B você ira aprender os seguintes assuntos: (i) O que é Marketing, (ii) Quais são os 4P's do Marketing, (iii) A relação do Marketing e das Vendas, (iv) A diferença do Marketing para negócios B2B e B2C, (v) O que é Inbound e Outbound e (vi) Aprender sobre a marketing Online e Offline. Contamos com a presença da Stella Wilderom Diretora de Operações e Sócia Fundadora BunnyCo, do Fernando Salaroli Founder da Lean Survey, do Matheus Fernandes Coordenador do Time de Operações e Vendas na Social Miner e do Edson Renel Sócio Fundador da Oxiot.

WEEK 2
Leads e Fluxo
Nesta segunda semana do Curso de Marketing e Vendas B2B você ira aprender os seguintes assuntos: (i) O que são e como aumentar o número de leads no seu negócio, (ii) O que são canais e quais os melhores para negócios B2B, (iii) Como funciona a Busca orgânica e como usá-la, (iv) Como Qualificar leads e como mantê-los, (v) Como qualificar leads e estruturar uma estratégia. Contamos com a presença do Matheus Fernandes, Coordenador do Time de Operações e Vendas na Social Miner, da Renata Malagoli Rocha, especialista em vendas, e do Rodrigo Murta, Co-Founder e CEO da Looqbox.

WEEK 3
Vendas
Nesta terceira semana do Curso de Marketing e Vendas B2B você irá aprender os seguintes assuntos: (i) Como funcionam as vendas modernas, (ii) Como lidar com a previsibilidade, (iii) Como obter informações dos clientes, (iv) Como fazer uma apresentação de vendas e (v) O que são e como fazer inside sales e field sales. Contamos com a presença do Fernando Salaroli, fundador da startup Lean Survey, do Guilherme Ruggiero, especialista em vendas, da Stella Wilderom, Diretora de Operações e Sócia Fundadora BunnyCo, e do Rodrigo Murta, Co-Founder e CEO da startup Looqbox.

WEEK 4
Pós-vendas + Complementos
Nesta última semana do Curso de Marketing e Vendas B2B você irá aprender os seguintes assuntos: (i) O que é Customer success e como fazer, (ii) Como funciona a área de suporte, (iii) Como ter um portfólio pode ajudar nas vendas, (iv) Ferramentas ara a área de vendas, (v) Ecossistema. Contamos com a presença do Rodrigo Murta, Co-Founder e CEO da Looqbox, do Rogério Nogueira, Fundador, CEO e Customer Success da Colaboradores, e do Guilherme Ruggiero, especialista em vendas.

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