Learn how to use product development and management techniques to build training programs that teach citizen developers basic product development and management concepts. This course describes how training professionals can use product development and management concepts to build training programs for citizen developers. In essence, trainers will practice the same skills that they will instruct citizen developers to use.
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Product development and management skills are critical in helping citizen developers build no-code/low-code applications that align with an organization’s strategic goals. To be successful, citizen developers need to make the mental shift from building apps for personal use to building apps for others in the enterprise to use. Thus, citizen developers need to understand what people need from the app and how to build a good user experience into the no-code/low-code applications.
This course is part of the Designing and Delivering the Citizen Developer Training Program Professional Certificate.
What you'll learn
- Trainers will teach citizen developers to document technical specifications for the no-code/low-code applications.
- Trainers will teach citizen developers to conduct customer market research to understand who will use the apps and how they will use them.
- Trainers will teach citizen developers how to utilize user experience best practices in designing the no-code/low-code applications.
- Trainers will teach citizen developers how to use customer education concepts to train customers to gain the most value from citizen-developed applications.
Syllabus
Week One
Module One - What is Product Design and Management?
Module Two - The Product Lifecycle
Module Three - The Product Innovation Process
Module Four - Product Development Tools for Citizen Developers
Module Five - Portfolio Management
Week Two
Module One - Aligning Citizen Development with the Organization's Strategic Goals
Module Two - User Experience in Building Citizen-Developed Apps
Module Three - Piloting the Citizen-Developed Apps
Module Four - Internal Marketing of Citizen-Developed Apps
Module Five - Deployment and Maintenance of Citizen-Developed Apps
Week Three
Module One - Building the Citizen Developer Product Design and Management Course – Analysis
Module Two - Building the Citizen Developer Product Design and Management Course – Design
Module Three - Building the Citizen Developer Product Design and Management Course – Development
Module Four - Building the Citizen Developer Product Design and Management Course – Implementation
Module Five - Building the Citizen Developer Product Design and Management Course – Evaluation
Bonus Week
Module One - Training Products Innovation Process
Module Two - The Management of Training Products
Module Three - The Training Products Lifecycle
Module Four - Jobs-To-Be-Done Theory and the Marketing of Training Products
Module Five - Training Products Portfolio Management
